MILLANPREET KAUR
Edmonton,Canada
Overview
7
7
years of professional experience
Work History
Area Manager
Amazon
Edmonton, Alberta
08.2024 - Current
- Oversee workflow for sorting, palletizing, and fluid loading, ensuring adherence to Critical Pull Times (CPTs).
- Monitor inbound and outbound trans shipments.
- Supervise, train, and mentor a large-scale workforce associates and shift leads.
- Set daily performance goals, measure productivity against Key Performance Indicators and provide targeted coaching to underperforming metrics.
- provide daily and weekly metric reports and suggests area of improvemnts
Outbound Process Assistant (TIER 3)
AMAZON
Acheson
03.2023 - Current
- Currently Running Pick to Rebin BHN, Y2G2's First shift to make 184.15 Pack Multis Record
- Worked in 2 Primes as a Pick to Rebin PA, as a part of making Outbound Volume record of 309K.
- Delegate Shift staffing and partner with Ops Manger and Flow Desk to adjust labor to meet shift goal requirements.
- Communicate and work with other departments to make sure day to day needs are fulfilled such as labor sharing and inventory replenishment.
- Ensure successful area performance through daily audits, tracking, reporting and giving associates performance feedback.
- Tracked and documented productions and quality control systems to proactively identify deficiencies.
- Maintain a strong focus on quality while ensuring productivity goals are met. Developed and Implemented training initiatives for new hires.
- Reached and exceeded daily number goals along with other accomplished business objectives by motivating staff, utilizing multitasking skills, time management and consistent determination.
- Encouraging team members by recognizing individual efforts of team in achieving daily shift goals.
- Continually identify process improvement initiatives to meet customer promises.
- Create Action plan to train and development the best, by introducing associates to different process path and critical roles to develop the team.
- Maintained top performance and safety standards while working in a fast-paced environment.
TIER 1, SEASONAL PROCESS ASSISTANT
Amazon
Brampton, Ontario
11.2022 - 03.2023
- Responsible for Supervising RSP Floor Associates to ensure productivity is being reached at the highest level, while assuring all the safety procedure are being applied.
- Worked in PEAK 2022 closely with Area Managers to ensure daily numbers are met or exceeded, during both peak and non- peak period.
- Ability to understand the Pick Staffing Balance among all RSP Floors, and move associates accordingly to run the operations effectively to match the customers expectations on time.
- Ability to effectively identify and communicate detailed technical issues, related to RSP floors that is any reason causing jams, any faults at the pick station and escalate to management, as well as timely communication when issues arise that may affect customer experience and production.
- Utilize active listening and communication skills to address associates concerns and escalate issues to leadership when needed to diminish process lags.
- Keep assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents, as well as adhere closely to safety procedures in daily operations and report hazards of accidents to management.
TIER 1 FC ASSOCIATE
Amazon
Brampton, Ontario
04.2020 - 11.2022
- Worked in Ship Dock for 2 years, [ job duties include, building pallets for shipment in the palletize area, Scanning and stacking totes in the transship area, inducting and jam clearing in the flat sort area]
- Trained as PG (process guide), assisting management on running the floor and present a report on Productivity audits to managers and assist Associates to maintain good productivity rate.
- Trained in TDR (Trailer docking and releasing), perform series of checks before let the trailer departs from the dock door.
- Trained in Ship failed moves (SFM), making sure the quality in work by coaching Associates by checking SFM and present quarterly report to PA and Managers.
- Trained in Shipdock Problem Solve, increased customer satisfaction by resolving issues.
- Ensure to meet customer needs by working as CPT Chaser, clearing all the divert packages and make sure they do not miss their CPT timings.
- Trained as a Ship Dock Ambassador, train new Shipdock Associates as well as make them familiar to all the safety measures to be considered while working.
Store Supervisor
Extreme Pita
Mississauga, ON
06.2019 - 12.2021
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Interact with customers daily to understand needs, assist and collect feedback to optimize operations.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Organized team efforts to maximize production, efficiency and customer satisfaction.
- Managed proper set-up of advertisements and presentation of new offerings.
Education
Post Graduate Diploma - Business Management
Lambton College
Toronto, ON12-2019
Bachelor of Commerce - Business
Chandigarh University
Mohali, Punjab, IN05-2016
Skills
- Effective Written and verbal Communication skills
- Team management
- Driving business growth
- Time Management
- Multitasking
- Organizational Skills
- Ability to Establish Networks
- Staff Training and development
- Leadership development
- Critical Thinking
- Project planning
- Data Management
Timeline
Area Manager
Amazon
08.2024 - Current
Outbound Process Assistant (TIER 3)
AMAZON
03.2023 - Current
TIER 1, SEASONAL PROCESS ASSISTANT
Amazon
11.2022 - 03.2023
TIER 1 FC ASSOCIATE
Amazon
04.2020 - 11.2022
Store Supervisor
Extreme Pita
06.2019 - 12.2021
Post Graduate Diploma - Business Management
Lambton College
Bachelor of Commerce - Business
Chandigarh University