Miller Maxfield
Nashville,TN
Summary
Dedicated Tissue Recovery Technician with a proven track record at Tennessee Donor Services, excelling in problem-solving and teamwork. Enhanced recovery success through innovative troubleshooting techniques and meticulous attention to detail. Committed to continuous improvement and employee training, fostering a collaborative environment that drives operational excellence.
Overview
10
10
years of professional experience
Work History
Tissue Recovery Technician
Tennessee Donor Services
03.2023 - Current
- Collaborated with team members to develop innovative solutions for complex recovery challenges.
- Ensured safety compliance by strictly adhering to established protocols during all recovery operations.
- Enhanced recovery success by implementing efficient and effective troubleshooting techniques.
- Assisted in training new technicians, sharing best practices and fostering a positive team environment.
- Maintained detailed documentation of recovery activities, facilitating accurate reporting and continuous improvement efforts.
Retail Sales Associate
Open Chord Music
01.2019 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Supported store management in planning and executing seasonal promotions and sales events.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Sales Assistant
Mayo Garden Centers
10.2018 - 01.2019
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Cashier
Hardees Resturant
10.2015 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Pellissippi State Community College
Knoxville, TNNo Degree - Automotive
NASCAR Technical Institute
Mooresville, NCSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Adaptability and flexibility
- Self motivation
- Employee training
- Encouragement and motivation
- Continuous improvement
Timeline
Tissue Recovery Technician
Tennessee Donor Services
03.2023 - Current
Retail Sales Associate
Open Chord Music
01.2019 - 02.2023
Sales Assistant
Mayo Garden Centers
10.2018 - 01.2019
Cashier
Hardees Resturant
10.2015 - 08.2016
Pellissippi State Community College
No Degree - Automotive
NASCAR Technical Institute
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