Joshua Miller
Ball Ground,GA
Summary
Experienced information technology specialist with a strong record of success in IT tools, security, and operations management. Demonstrates proactive leadership and decisiveness, backed by several years of relevant experience.
Overview
24
24
years of professional experience
1
1
Certification
Work History
System Administrator/IT Specialist
Atlantic Computer Services
Wilmington, North Carolina
01.2010 - 07.2025
- Delivered IT consulting services that improved operational efficiency for local and remote clients.
- Managed Office 365 tenants, overseeing migrations, security setups, and mail flow configurations.
- Implemented Sentinel1, DNS Filter, Huntress, and Proofpoint to strengthen client security measures.
- Configured Windows Server systems using DATTO/N-ABLE and various RMM tools.
- Managed hosted environments including data center hosting, Citrix, and Azure platforms.
- Oversaw virtualization and backup solutions to ensure data integrity using Storagecraft SPX, Axcient, Datto, and Altaro.
- Supported IT sales initiatives while upholding exceptional customer service standards.
Network/System Admin
City Model and & Talent
Islandia, New York
01.2004 - 08.2010
- Configured all PCs in office across Windows and Linux platforms.
- Installed and maintained wired and wireless networks to ensure connectivity.
- Provided setup and maintenance for PCs, routers, and switches.
- Delivered daily technical support for users with Windows software issues.
- Installed hardware and software components for users, including hard drives and memory.
Junior System Admin
Logisoft
Rochester, New York
01.2002 - 01.2003
- Worked directly under the IT manager as the 2nd system administrator
- Responsible for installing and maintaining Windows and Unix servers
- Maintained Cisco routers, switches, DNS, Database, and backup servers
- Responsible for technical support and troubleshooting to all users
- Installed hardware/software for users
Education
Bachelor of Science - Information Technology, Criminal Justice Minor
Rochester Institute of Technology
Rochester, New York01-2002
Skills
- Office 365 Management
- Active directory, Azure AD
- Hyper-V, VMWare, Azure, Nerdio
- Sentinel1, DNSFilter, Huntress
- Enterprise Data Backup Solutions
- Email Security/Deliverability
Certification
- Nerdio NAF-100 Azure
- Microsoft Certified Professional (MCP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Design Associate (CCDA)
- Storagecraft SPX Professional
- Axcient Associate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Spanish
Beginner
A1
Work Preference
Work Type
Full TimeContract WorkPart TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursTeam Building / Company RetreatsPaid sick leaveHealthcare benefitsPersonal development programsPaid time offStock Options / Equity / Profit SharingWork from home option401k match4-day work weekTimeline
System Administrator/IT Specialist
Atlantic Computer Services
01.2010 - 07.2025
Network/System Admin
City Model and & Talent
01.2004 - 08.2010
Junior System Admin
Logisoft
01.2002 - 01.2003
Bachelor of Science - Information Technology, Criminal Justice Minor
Rochester Institute of Technology
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