Millicent Daniel
Monroe,NC
Summary
Skilled Telephone Triage Nurse experienced in assessing needs, making clinical decisions based on protocols and communicating with primary care team. Excellence in promoting and restoring patients' health through nursing and health education processes and resources. Demonstrated ability to foster relationships and coordinate with clinical healthcare professionals for continuity of care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Telehealth Triage Nurse
Atrium Health
Charlotte, NC
01.2016 - Current
- Collected data to represent symptoms, including onset, presenting problem and medical diagnoses.
- Documented services discussed and provided details in electronic medical records.
- Communicated triage information to primary care team to discuss disposition.
- Reviewed medical chart and requested appointments, prescriptions and consultations for urgent needs.
- Cultivated professional conduct operating under triage nursing care guidelines.
Clinical Nurse Supervisor
Atrium Health
Charlotte, NC
10.2018 - 10.2020
- Mentored and coached nursing staff, listening to concerns and providing counsel.
- Delegated clinical and managerial responsibilities to staff.
- Provided strong leadership and guidance to nurses.
- Attended facility education workshops and programs.
- Supervised hiring, training and development of nursing staff.
Transitional Care Manager
Atrium Health
Charlotte, NC
08.2017 - 10.2018
- Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
- Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals and outreach services.
Labor and Delivery Charge Nurse
Dignity Health
Merced, CA
07.2004 - 02.2015
- Guided expectant mothers through stages of pregnancy via prenatal nursing care at health clinic in coordination with obstetrician.
- Cared for pregnant women expecting imminent birth and for babies immediately after birth in hospitals and health clinics.
- Discharged mothers and babies after patiently guiding parents through at-home care and follow-up medical care.
- Reviewed and tracked progress of mothers in labor, interpreted fetal heart monitor and informed delivering physician of status.
- Assessed and documented physical condition of mothers and babies and assisted doctors in identifying and treating preeclampsia.
- Coordinated overall patient care with specialists, physicians and other departments and supervised ancillary staff.
- Briefed next-shift nurses thoroughly on condition, status and needs of mother and newborn.
Education
Bachelor of Science - Nursing
The University Of Oklahoma
Norman, OK05.2003
Certification
- Basic Life Support (BLS) Certification 06/2022-06/2024
Timeline
Clinical Nurse Supervisor
Atrium Health
10.2018 - 10.2020
Transitional Care Manager
Atrium Health
08.2017 - 10.2018
Telehealth Triage Nurse
Atrium Health
01.2016 - Current
Labor and Delivery Charge Nurse
Dignity Health
07.2004 - 02.2015
Bachelor of Science - Nursing
The University Of Oklahoma