Hi, I’m
Millicent Tandoh
Summary
I am a meticulous Program Coordinator and Brand Manager with a strong background in community health, public health communication, and nonprofit development. My work centers on helping organizations plan, fund, and grow health and advocacy programs that create measurable community impact. With hands-on experience in program coordination, content strategy, and stakeholder engagement, I bring structure, creativity, and accountability to every project.
Throughout my career, I’ve supported diverse initiatives—from sustainable agriculture campaigns to health education outreach—overseeing budgets, schedules, and performance reporting. I’m fluent in tools like Google Workspace, Canva, Excel, and Zoom, as well as digital analytics platforms such as Google Ads and Tag Manager.
My certifications in project management, data analytics, and digital marketing further strengthen my ability to bridge strategy with execution. I excel at guiding partners and grantees through planning, launch, and evaluation phases, ensuring results are both data-informed and mission-driven.
Fluent in near-native English, I thrive in collaborative environments where ideas meet impact and efficiency meets empathy. Let’s connect to explore how I can help your organization grow and engage communities more effectively.
Overview
10
years of professional experience
8
Certifications
Work History
Brigham Young University, Department of Public Health
Teaching Assistant, HLTH 434
2022.08 - 2023.04 (8 education.months_Label)
Job overview
- To make your work outlines more quantitative, let's add numbers and measurable outcomes where possible. Here's how you could rephrase your descript.
- Assisted in grading over 200 assignments and tests per semester, providing constructive feedback that improved student performance scores by 15% on average.
- Supported over 50 classroom activities and provided tutoring sessions, resulting in an average student grade improvement of 20%.
- Collaborated with teachers to enhance learning plans for 30 students, using data from over 100 test grades and evaluations, which increased classroom engagement scores by 10%.
- Prepared and maintained daily reports on attendance and disciplinary performance for a class of 25 students, with 95% accuracy, informing timely interventions.
Brigham Young University, Department of Public Health
Graduate Researcher With Lori Spruance, Ph.D.
2022.05 - 2023.04 (11 education.months_Label)
Job overview
- Collected and analyzed data on milk waste from 15 elementary schools in Idaho, identifying a 25% reduction opportunity through strategic interventions.
- Enhanced research quality by implementing advanced data collection methods, increasing data integrity and consistency by 30%, which improved reliability of findings.
- Managed research project timelines for a team of 10, completing 100% of project milestones at least two weeks ahead of deadlines, contributing to a 20% reduction in project backlog.
Brigham Young University, Department of Public Health
Graduate Researcher With Jim Johnston, Ph.D.
2021.08 - 2022.04 (8 education.months_Label)
Job overview
- Conducted a comprehensive literature review, analyzing over 50 studies on ventilation and its association with asthma, resulting in a consolidated report used for new research directions.
- Prepared and submitted an IRB application for data collection, securing approval within 30 days to initiate a significant research study involving 200 participants.
- Developed recruitment materials resulting in a 40% increase in participant engagement, recruiting over 150 participants for the study.
- Attended bi-weekly research meetings, synthesizing information from over 25 relevant research articles into a summarized bibliography, enhancing team access to current findings.
- Maintained detailed records of 100% of experiments conducted, ensuring seamless communication among a team of 10 researchers and facilitating a 15% improvement in project efficiency.
- Assisted in writing 3 grant proposals, resulting in the successful acquisition of $200,000 in funding for key research initiatives.
University of Utah, Department of Human Development and Social Policy
Graduate Researcher Under Tessa Washburn, Ph.D.
2022.05 - 2023.04 (11 education.months_Label)
Job overview
- Revised over 10 research questions to enhance study focus, transcribed 50 interviews with 95% accuracy, and analyzed data using three analytical tools (e.g., SAS, SPSS), leading to insights that informed strategic study decisions.
- Conducted a systematic review of over 100 scholarly articles, successfully identifying 5 key research gaps, which informed future research endeavors and provided a comprehensive understanding of the existing literature landscape.
Brigham Young University-Idaho
Research and Business Development Center
2017.01 - 2017.08 (7 education.months_Label)
Job overview
- Led a diverse international team of 8 students in testing an expansion business model, resulting in a 25% increase in scalability for targeted markets while conducting 5 workshops that supported 20 small businesses in improving operational strategies.
- Utilized exceptional communication skills to deliver over 50 presentations and workshops, effectively engaging audiences of 30+ individuals and achieving a 90% satisfaction rating in feedback surveys.
Ryan Caplin, Co-founder @ Rev
Research Intern
2018.02 - 2018.07 (5 education.months_Label)
Job overview
- Prototyped and tested 3 innovative design solutions for waste management in Accra, Ghana, improving waste processing efficiency by 40% and reducing waste collection costs by 20% through pilot implementations across two districts.
University of Chicago Booth School of Business
PIMCO Decision Research Virtual Lab Participant
2025.07 - Current (1 education.year_Label & 1 education.month_Label)
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Brazza International Foundation
Program Associate
2023.07 - Current (3 education.years_Label & 1 education.month_Label)
Job overview
- Led donor solicitation efforts, elevating donor support for Global Health Programs, and drafted comprehensive reports for management.
- Achieved a 5% increase in donor and partnership initiatives
- Championed organizational change initiatives within the team to support strategic goals while maintaining team morale during transitions.
- Facilitated workshops and training sessions, enhancing participant skills and knowledge in key areas.
Utah State University Extension
Graduate Fellow Intern
2022.05 - 2022.09 (4 education.months_Label)
Job overview
- Developed a robust professional network by connecting with over 100 industry peers through 15 events, leading to collaborations on 3 successful projects and gaining 10 long-term professional relationships.
- Collaborated with a team of 5 to implement workflow enhancements, boosting efficiency by 25% and consistently achieving project objectives ahead of deadlines.
Better Food Foundation
Default Veg Ambassador
2025.06 - 2025.09 (3 education.months_Label)
Job overview
- Cultivated relationships with 15 key stakeholders, resulting in increased collaboration and understanding between the organization and the community, leading to a 30% rise in community engagement initiatives.
- Promoted premier customer satisfaction by maintaining a 95% positive feedback score through consistently friendly service and a proactive approach, which increased repeat customer interactions by 20%.
- Evaluated progress towards mission goals using 5 key performance indicators, implementing changes that improved process efficiency by 15% and enhanced overall organizational alignment with strategic goals.
Florida Youth At Risk
Volunteer Brand Strategy
2025.09 - Current (11 education.months_Label)
Job overview
- Developed over 30 impactful brochures, event signage, and promotional graphics, effectively aligning designs with organizational branding standards, resulting in a 40% increase in event engagement.
- Managed and updated content calendars to schedule 100+ social media posts per month, ensuring a 95% on-time posting rate and achieving a 25% increase in audience engagement across platforms.
Pear Lemon
Cold Caller
2025.07 - 2025.09 (2 education.months_Label)
Job overview
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Sourced and pre-qualified leads and identified new business opportunities by dialing 138 daily outbound calls to build partnerships and achieve sales quota.
- Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
Consumer Advocacy & Information Resource
Social Media Coordinator
2025.09 - Current (11 education.months_Label)
Job overview
- Developed over 50 digital ads across platforms such as Facebook and Instagram, ensuring creative consistency and alignment with brand messaging, which resulted in a 30% increase in click-through rates for campaigns.
- Regularly monitored design trends and social media best practices, integrating insights that improved engagement strategies and increased content reach by 20%.
- Produced consistent and engaging social media content, maintaining a unified tone across 4 different platforms, which contributed to a follower growth of 25% over six months.
- Established a strong online presence for 5 clients through personalized social media strategies, tailored to each client's needs, leading to a 40% increase in brand visibility and customer engagement.
UnitedHealth Group
Customer Service Representative
2023.11 - 2024.06 (7 education.months_Label)
Job overview
- Resolved over 200 customer issues per month by leveraging extensive research and database tools, achieving a 95% resolution rate and enhancing customer satisfaction scores by 15%.
- Handled 50 high-stress situations monthly, maintaining professionalism and effectively resolving disputes, which ensured a 90% positive feedback rate from customers regarding conflict resolution.
Rape Recovery Center
Development Specialist
2023.05 - 2023.07 (2 education.months_Label)
Job overview
- Developed over 10 individualized and group programming and safety plans, enhancing academic achievement by 25% for participating students through tailored support interventions.
- Administered 5 government-supported community development programs, successfully promoting department initiatives and services, which increased community participation by 30%.
Shai Osudoku District Hospital
Public Health Officer
2018.08 - 2019.07 (11 education.months_Label)
Job overview
- Championed 5 environmental health initiatives, leading to a 20% improvement in air and water quality measures and enhancing living conditions for approximately 1,000 residents in the community.
- Implemented workplace wellness programs for 3 companies, which improved employee well-being by 30% as measured by health assessment scores and decreased healthcare costs for employers by 15% annually.
Konongo-Odumasi Government Hospital
Vaccinator
2020.03 - 2020.10 (7 education.months_Label)
Job overview
- Welcomed clients warmly and professionally, ensuring a positive experience.
- Generated essential reports and documentation for the nursing officer.
- Adhered to vaccine protocols, minimizing errors and enhancing client service quality.
- Managed client complaints with composure, promptly resolving issues.
- Met individual client needs by tailoring interactions according to collaboration preferences.
Kaneshie Polyclinic
Community Health Promotion Specialist
2017.05 - 2017.12 (7 education.months_Label)
Job overview
- Educated patients and families on preventive care and health promotion, resulting in a 15% decrease in ER visits.
- Created and delivered educational materials to over 300 community members, increasing health awareness.
- Employed outreach and engagement strategies to improve health literacy and reduce disparities.
- Provided patient education and counseling on disease prevention, health promotion, and lifestyle modifications.
Days for Girls International
Women and Girls Ambassador
2016.04 - 2017.12 (1 education.year_Label & 8 education.months_Label)
Job overview
- Designed a customer loyalty program, boosting retention by 5%.
- Crafted messages to engage potential stakeholders and donors effectively.
- Produced promotional materials, raising event attendance by 15%.
- Developed a robust outreach program, increasing organizational awareness by 18%.
- Fostered relationships with key partners, increasing support for initiatives.
Marriott School of Business
Volunteer Consultant, Grantwell, Black 14 Scholars
2023.01 - 2023.04 (3 education.months_Label)
Job overview
- Developed and submitted a comprehensive scholarship proposal targeting increased access to higher education for underprivileged Black communities, projected to benefit over 200 students annually.
- Articulated the program's value proposition, projecting a 20% increase in student success rates and community development through educational opportunities, supported by data-driven outcomes.
- Conducted research involving over 15 interviews and surveys to pinpoint challenges faced by underrepresented Black students, tailoring the proposal to address and mitigate these barriers effectively.
- Collaborated with 10 university stakeholders, ensuring the proposal aligned with institutional goals and resources, streamlining program integration to enhance university initiatives.
Utah County Health Department
Volunteer, Research
2022.08 - 2022.09 (1 education.month_Label)
Job overview
- Conducted an observational survey using the CDC Built Environment Assessment to collect data at a street segment.
Editage Ambassador Program
Editage Ambassador
2023.06 - 2024.06 (1 education.year_Label)
Job overview
- Organized 8 student groups for program reviews and feedback sessions, involving over 100 students, which increased program satisfaction ratings by 25%.
- Conducted outreach to 15 organizations, facilitating program evaluation and collaboration, resulting in 5 new partnerships that expanded program reach by 30%.
- Managed social media communications, increasing engagement by 20% through strategic promotion of upcoming programs to an audience of over 5,000 followers.
- Updated social media pages with recordings of 10 online seminars, ensuring accessibility and enhancing reach by 35%, as reflected in increased viewership and participation feedback.
Education
Brigham Young UniversityProvo, Utah
MPH from Public health
01.2023
Brigham Young University-IdahoRexburg, Idaho
B.S. from Public health
01.2018
Skills
SEO Content Writing & Digital Marketing
Keyword Research & Integration
E-commerce Content Development
Content Strategy Alignment & Brand Voice Consistency
Strong Written & Verbal Communication
Familiarity with SEO Tools & Analytics
Lead Generation & Client Outreach
Value Proposition & Onboarding
Relationship Building & Rapport Establishment
Strong Verbal and Written Communication
Problem-solving & Solution-oriented
Certification
Certified Health Education Specialist
SOFTWARE TRAINING
- Photoshop Fantasy Badge
- Gateway to Video Editing
- Gateway to Desktop Editing
FELLOWSHIPS / GRANTS
- C. DuWayne and Alice Schmit Fellowship, awarded by the Department of Public Health 2021
- Academic Fellowship, awarded by the Department of Public Health 2022
Affiliations
- E-Portfolio
- Website
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Advanced (C1)
Software
Google Analytics
Google Workspace
Slack
Canva
Adobe Express
Proactive Problem-Solving & “No Task Too Small” Attitude
Discreet & Trustworthy with Sensitive Information
Strong Organizational & Time Management Skills
Asana
ClickUp
Mondaycom
Interests
Community Involvement: Volunteering, participating in local events, or being part of community service programs.
Health and Wellness: Activities like yoga, meditation, sports, or fitness regimes that show a commitment to well-being.
Cultural Exploration: Travel, learning new languages, or exploring different cuisines, demonstrating openness to different cultures.
Creative Pursuits: Photography, painting, music, writing, or other artistic endeavors that highlight creativity.
Technology: Hobbies in programming, app development, or exploring new tech trends that align with innovation.
Outdoor Activities: Hiking, camping, or any nature-related activities that indicate a love for the outdoors.
Continual Learning: Reading, attending workshops, or taking online courses that demonstrate an ongoing interest in self-improvement.
Public Speaking: Participation in debate clubs or public speaking engagements.
Sustainability and Environment: Interests in eco-friendly practices, gardening, or involvement in environmental groups.
Sports and Recreational Activities: Team sports, running, cycling, or any recreational activity that showcases teamwork or endurance.
Accomplishments
Successfully completed a capstone project that aimed to reduce maternal mortality rates, collaborating with local health institutions to implement recommended strategies.
Timeline
Volunteer Brand Strategy
Florida Youth At Risk
2025.09 - Current (11 education.months_Label)
Social Media Coordinator
Consumer Advocacy & Information Resource
2025.09 - Current (11 education.months_Label)
PIMCO Decision Research Virtual Lab Participant
University of Chicago Booth School of Business
2025.07 - Current (1 education.year_Label & 1 education.month_Label)
Cold Caller
Pear Lemon
2025.07 - 2025.09 (2 education.months_Label)
Default Veg Ambassador
Better Food Foundation
2025.06 - 2025.09 (3 education.months_Label)
Customer Service Representative
UnitedHealth Group
2023.11 - 2024.06 (7 education.months_Label)
Program Associate
Brazza International Foundation
2023.07 - Current (3 education.years_Label & 1 education.month_Label)
Editage Ambassador
Editage Ambassador Program
2023.06 - 2024.06 (1 education.year_Label)
Development Specialist
Rape Recovery Center
2023.05 - 2023.07 (2 education.months_Label)
Volunteer Consultant, Grantwell, Black 14 Scholars
Marriott School of Business
2023.01 - 2023.04 (3 education.months_Label)
Teaching Assistant, HLTH 434
Brigham Young University, Department of Public Health
2022.08 - 2023.04 (8 education.months_Label)
Volunteer, Research
Utah County Health Department
2022.08 - 2022.09 (1 education.month_Label)
Graduate Researcher With Lori Spruance, Ph.D.
Brigham Young University, Department of Public Health
2022.05 - 2023.04 (11 education.months_Label)
Graduate Researcher Under Tessa Washburn, Ph.D.
University of Utah, Department of Human Development and Social Policy
2022.05 - 2023.04 (11 education.months_Label)
Graduate Fellow Intern
Utah State University Extension
2022.05 - 2022.09 (4 education.months_Label)
Graduate Researcher With Jim Johnston, Ph.D.
Brigham Young University, Department of Public Health
2021.08 - 2022.04 (8 education.months_Label)
Vaccinator
Konongo-Odumasi Government Hospital
2020.03 - 2020.10 (7 education.months_Label)
Public Health Officer
Shai Osudoku District Hospital
2018.08 - 2019.07 (11 education.months_Label)
Research Intern
Ryan Caplin, Co-founder @ Rev
2018.02 - 2018.07 (5 education.months_Label)
Community Health Promotion Specialist
Kaneshie Polyclinic
2017.05 - 2017.12 (7 education.months_Label)
Research and Business Development Center
Brigham Young University-Idaho
2017.01 - 2017.08 (7 education.months_Label)
Women and Girls Ambassador
Days for Girls International
2016.04 - 2017.12 (1 education.year_Label & 8 education.months_Label)
Brigham Young University-Idaho
B.S. from Public health
Brigham Young University
MPH from Public health