Millie Avoletta
Jackson,GA
Summary
Emergency Dispatcher Supervisor with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, effective dispatching and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dispatch Supervisor
City Of Wasilla
10.2014 - Current
- Supervised team of 24 employees and provided training focused on maximizing overall performance.
- Dispatched for Alaska State Troopers, Wasilla Police Department and Matsu Borough EMS & Fire.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Created cross-functional collaboration with outside agencies such as Judicial Services, Animal Control, Probation, AK Railroad and State Emergency Operation Center.
Education
High School Diploma -
Clifton High School
Clifton, NJVeterinary Technology
Bergen Community College
Paramus, NJSkills
- Professional
- Phone Etiquette
- Verbal and Written Communication
- Critical Thinking
- Strong Multi-tasking Skills
- Time Management
- Creative Thinking
- Room Awareness
- Attention to Detail
- Employee Training and Development
- Attendance documentation
- Teamwork
Certification
- Certified in EMD and EFD
- Certified in CPR
- Certified in Alaska Public Safety Information Network
- Member of Association of Public Safety Communication Officials (APCO)
Languages
Spanish
Native or Bilingual
Timeline
Dispatch Supervisor
City Of Wasilla
10.2014 - Current
High School Diploma -
Clifton High School
Veterinary Technology
Bergen Community College
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