Luca Severi
Cecconi's
Milwaukee,WI
5
Languages
16
years of professional experience
Dynamic Manager with expertise in customer service, team leadership, and operational efficiency. Proven ability to enhance guest experiences and drive team performance through effective training and conflict resolution.
Work History
Manager/Server Manager
15 Years 8 Months- Led team in delivering exceptional guest experiences, ensuring service excellence and customer satisfaction.
- Developed and implemented operational strategies to enhance efficiency and productivity across restaurant functions.
- Trained and mentored staff on best practices, fostering a culture of continuous improvement and teamwork.
- Managed inventory levels, optimizing supply chain processes to reduce waste and improve cost management.
Education
Bachelor of Hospitality Management - Hospitality
Skills
Operational strategy
Revenue management
Customer service
Team leadership
Decision-making
Time management
Conflict resolution
Languages
Spanish
Professional Working
English
Full Professional
French
Professional Working
Italian
Full Professional
Portuguese
Full Professional
Timeline
Manager/Server Manager
Cecconi's
09.2010 - 05.2026Read More
S.Marta Hospitality Training Institue
Bachelor of Hospitality Management from Hospitality
Read More