Mildred Argueta
Fairfax,CA
Summary
Dynamic and results-oriented professional with key holder experience and a proven track record in enhancing customer loyalty. Fluent in Spanish, I excel in sales expertise and team collaboration, significantly improving store performance. Skilled in cash handling and known for exceptional time management, I adeptly balance customer needs with operational demands.
Overview
5
5
years of professional experience
Work History
Barista/Checker
Nugget Market Inc.
09.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Used POS system to accurately enter orders and process payments.
- Proven ability to learn quickly and adapt to new situations.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Keyholder/Assistant Manager
UNTUCKit
10.2023 - 09.2024
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Managed daily cash handling procedures, ensuring transaction accuracy and preventing losses due to discrepancies.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Mentored new sales associates to contribute to store's positive culture.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Facilitated team-building activities, enhancing team cohesion and morale.
Sales Associate/Web Team Member
Nordstrom
06.2021 - 01.2024
- Built relationships with customers to encourage repeat business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered user support to clients to train, educate and answer questions.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Sales Associate
Macy's Inc.
06.2019 - 06.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Managed efficient cash register operations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Certificate - Real Estate Agent
College of Marin
Kentfield,CA06-2025
Certificate - Marketing
Santa Rosa Junior College
Santa Rosa, CA12-2023
High School Diploma -
San Marin High School
Novato, CA06-2020
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Adaptive and creative
- Excellent memory
- Sales expertise
- Fluent in Spanish
- Key holder experience
Languages
Spanish
Native or Bilingual
Timeline
Barista/Checker
Nugget Market Inc.
09.2024 - Current
Keyholder/Assistant Manager
UNTUCKit
10.2023 - 09.2024
Sales Associate/Web Team Member
Nordstrom
06.2021 - 01.2024
Sales Associate
Macy's Inc.
06.2019 - 06.2021
Certificate - Real Estate Agent
College of Marin
Certificate - Marketing
Santa Rosa Junior College
High School Diploma -
San Marin High School
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