Milo Puopolo
Mercy Ridge Retirement Community
Lutherville,MD
3
years of professional experience
Motivated professional with experience in dining and parking services. Skilled in multitasking and training new team members to uphold high service standards. Eager to contribute to a team-oriented environment.
Work History
Dining Room Server
1 Year 11 Months- Collaborated with kitchen staff to ensure timely delivery of meals and efficient service.
- Maintained cleanliness and organization of dining area, enhancing the overall atmosphere for residents.
- Trained new servers on operational procedures and customer service standards for effective teamwork.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Built long-lasting relationships with residents.
Parking Attendant
1 Year- Assisted customers with inquiries, providing information on parking policies and procedures.
- Collaborated with management to develop strategies for enhancing overall service quality.
- Answered general questions about parking fees, facilities, and directions.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Education
High School Diploma
- Honoree of Honor Roll
- Awarded Top Honors for 8 consecutive semesters of honor Roll
- Mercy Ridge Retirement Community Scholarship Recipient
- Completed AP course in Macro economics
- Completed AP course in Micro economics
- Completed AP course in Statistics
- Graduated with a 4.0 GPA
- National Honor Society Member
- National Math Honor Society Member
- National Latin Honor Society Member
- Peer Education Member
Bachelor of Arts - International Relations
Skills
Multitasking and organization
Conflict resolution
Relationship management
Professional appearance
Strong work ethic
Adaptable mindset
Positive demeanor
Interests
International politics
Military History
Economics and International Markets
Military and Political intelligence
The usage of intelligence in counter terrorism and global conflicts
Timeline
Dining Room Server
Mercy Ridge Retirement Community
09.2024 - CurrentRead More
Parking Attendant
Courtesy Parking Services
09.2023 - 09.2024Read More
University of Maryland College Park
Bachelor of Arts from International Relations
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Calvert Hall College High School
High School Diploma
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