Milovan Dekovic
Norfolk,VA
Summary
Dynamic professional with a proven track record at Erth Abu Dhabi, excelling in customer service and teamwork. Recognized for exceptional communication and problem-solving skills, I effectively foster positive relationships and enhance client satisfaction. Adaptable and detail-oriented, I thrive in fast-paced environments, consistently achieving goals while maintaining a friendly demeanor.
Overview
13
13
years of professional experience
Work History
Sailor
United States Navy, USN
09.2023 - Current
- Participated in emergency drills to prepare for unexpected situations at sea.
- Adapted quickly to changing weather conditions while performing duties onboard.
- Provided first aid treatment to injured personnel when necessary, stabilizing patients until medical professionals arrived on scene.
Customer Servise
Erth Abu Dhabi UAE
04.2016 - 04.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Fitness Instructor
Kombak Arena
05.2012 - 11.2013
- Assessed clients' physical abilities through fitness evaluations, enhancing program effectiveness and client satisfaction.
- Collaborated with colleagues to develop innovative workout routines that align with current fitness trends.
- Organized community outreach events to promote health awareness and increase membership engagement at Kombak Arena.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
Education
Bachelor of Science - Sport Science
Paneuropian University Apeiron
Banja Luka Bosnia And Herzegovina09.2009
Bachelor of Science - Sport And Fitness Management
University of Belgrade
Belgrade Republic Of Serbia09.2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Additional Information
Dual Citizen of the United States of America and the Republic of Serbia, American passport issued in 2024, good understanding of all mentalities and peoples around the world, because I have currently been to 35 countries in the world on all six continents. I HAVE SECURITY CLEARANCE IN THE UNITED STATES OF AMERICA.
Languages
English
Full Professional
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Arabic
Elementary
Accomplishments
University evaluated in the United States, International Education Research Foundation
Travelling
I have currently been to 35 countries in the world on all six continents.
Timeline
Sailor
United States Navy, USN
09.2023 - Current
Customer Servise
Erth Abu Dhabi UAE
04.2016 - 04.2023
Fitness Instructor
Kombak Arena
05.2012 - 11.2013
Bachelor of Science - Sport Science
Paneuropian University Apeiron
Bachelor of Science - Sport And Fitness Management
University of Belgrade