Milton Dyches
711 Fairmount Pl,NY
Summary
Dynamic Senior Sales Associate with proven success at 7-Eleven, consistently exceeding sales objectives. Skilled in strategic selling and CRM proficiency, I excel in training teams and fostering collaboration. My commitment to exceptional customer service and product knowledge drives growth and enhances client relationships, ensuring long-term loyalty and satisfaction.
Overview
11
11
years of professional experience
Work History
Senior Sales Associate
7-eleven
Lynbrook, NY
12.2022 - 03.2025
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with clients.
Cashier
ShopRite
New Hyde Park, NY
04.2019 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Floor Associate
Dollar Tree
Lynbrook, NY
05.2014 - 04.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
Education
Diploma - Management
Myrtle Beach High School
Myrtle Beach, SC04.1987
Skills
- Product knowledge
- Management
- CRM proficiency
- Cold calling skills
- Marketing
- Strategic selling
Timeline
Senior Sales Associate
7-eleven
12.2022 - 03.2025
Cashier
ShopRite
04.2019 - 12.2022
Sales Floor Associate
Dollar Tree
05.2014 - 04.2019
Diploma - Management
Myrtle Beach High School