MILTON GUERRERO
Houston,United States
Summary
Accomplished Reverse Logistics Specialist with a proven track record at Walgreen's Distribution Center, enhancing operational efficiency and inventory accuracy. Expert in innovative problem solving and fostering team motivation, I excel in streamlining warehouse operations and improving customer experience. Certified Forklift Operator with strong communication skills, committed to driving success and strengthening client partnerships.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Reverse Logistics Specialist
Walgreen's Distribution Center
11.2024 - Current
- Managed movement, sorting and loading of supplies to keep deliveries on schedule.
- Directed team activities by establishing task priorities and providing guidance.
- Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
- Supported development of training materials and technical manuals for new team members.
- Checked items into computer system, printed labels and directed to storage locations.
- Stayed informed of logistics technology advances to apply appropriate solutions and improve processes.
- Conducted regular audits of the warehouse's returning area for safety purposes.
- Solved intricate problems specifically regarding data transmissions used for reporting to prevent disruption or delay in monitoring.
Customer Service
Shield event services
05.2024 - 11.2024
- Checked in customers for tickets, ensuring smooth and efficient service.
- Assisted customers with various needs, enhancing their event experience.
- Maintained a friendly attitude, contributing to a positive atmosphere.
- Fostered a welcoming atmosphere by providing personalized assistance to guests.
- Collaborated with team members to ensure seamless event operations.
- Meticulously verified ticket information, maintaining event security, and preventing unauthorized entry.
- Tracked guest feedback, contributing to continuous service improvements.
Appliance Sales Associate
Romero Appliance
01.2023 - 05.2024
- Prepared merchandise for purchase, ensuring readiness for customers, and enhancing store presentation.
- Maintained accurate sales records, aiding store management in inventory and sales analysis.
- Kept up to date with sales promotions, return policies, and security practices, ensuring compliance.
- Described and explained merchandise use, operation, and care, improving customer satisfaction.
- Implemented a meticulous system for tracking customer inquiries and feedback, leading to targeted improvements in product offerings and services.
Warehouse Worker/Forklift Operator
SLG
03.2021 - 12.2022
- Tracked and logged materials for inventory management, ensuring accurate stock levels.
- Prepared and packed finished stock for shipment, maintaining high standards of accuracy.
- Operated warehouse equipment to load, unload, and stack materials efficiently.
- Used power-handling equipment to select and palletize loads with precision.
- Weigh materials and record data on tags or labels to ensure proper documentation.
- Enhanced operational efficiency by expertly operating warehouse equipment, improving load handling, and stacking procedures.
- Fostered a cohesive team environment, contributing to enhanced productivity and a smoother workflow in warehouse operations.
Retail Associate
Habitat for humanity
03.2020 - 12.2020
- Engaged customers to identify needs, enhancing satisfaction, and loyalty.
- Organized and displayed new shipments, maintaining inventory accuracy.
- Collaborated with the team to meet sales targets, boosting overall performance.
- Monitored stock levels, optimizing product arrangement for increased sales.
- Streamlined inventory management processes, reducing stockouts, and enhancing product availability for customers at Habitat for Humanity.
Overnight Stocker
99 cent store
06.2019 - 03.2020
- Ensured the store's visual appeal and organized merchandise for optimal customer experience.
- Efficiently restocked shelves, and managed inventory to maintain product availability.
- Removed and disposed of damaged or expired items to uphold store standards.
- Operated pallet jacks and equipment to transport large items safely and effectively.
- Implemented strategic shelf organization techniques, enhancing product visibility, and streamlining customer navigation for improved shopping experiences.
Education
High school diplomas -
Chavez High school
06.2019
Skills
- Customer experience
- Inventory accuracy
- Communication Skills
- Problem solving
- Operational Efficiency
- Team motivation
- Innovative Problem Solving
- Adaptable Learner
- Strengthening Client Partnerships
- Certified Forklift Operator
- Skill Development Facilitation
- Warehouse operations
Certification
- Forklift certified 07/27/2022 to 07/27/2025
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Reverse Logistics Specialist
Walgreen's Distribution Center
11.2024 - Current
Customer Service
Shield event services
05.2024 - 11.2024
Appliance Sales Associate
Romero Appliance
01.2023 - 05.2024
Warehouse Worker/Forklift Operator
SLG
03.2021 - 12.2022
Retail Associate
Habitat for humanity
03.2020 - 12.2020
Overnight Stocker
99 cent store
06.2019 - 03.2020
- Forklift certified 07/27/2022 to 07/27/2025
High school diplomas -
Chavez High school
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