Administer and manage scheduling systems for all mail projects
Knowledgeable of all postal mailing guidelines and regulations
Work with customer service and sales on mail requirements and job updates
Responsible for all department equipment maintenance and upkeep on inserting, ink jetting, sealing, and lasering operations and data processing software
Manage costs associated with mailing department
Professionally interact with external and internal clients
Manage/printing projects from receipt of specs to final invoice
Coordinate with customer service reps to meet all timeliness and customers’ expectations
Participate in daily production meetings to communicate status of jobs with other departments
Perform duties to meet production and quality needs to provide superior customer satisfaction
Solve problems and troubleshooting printing issues as needed
Perform maintenance and housekeeping functions
Report time and production results accurately
Perform clerical duties related to the preparation and shipment of customer samples, components, and finished products
Check goods against receiving documents and authorizations, packs goods for shipment according to distribution grids and customer specifications, posts weights and box dimensions, and attaches information and shipping labels on boxes
Mail Director
Allegra
Nashville, TN
01.2010 - 01.2021
Administer and manage scheduling systems for all data processing and mail projects
Knowledgeable of all postal mailing guidelines and regulations
Work with customer service and sales on mail requirements and job updates
Responsible for all department equipment maintenance and upkeep on inserting, ink jetting, sealing, and lasering operations and data processing software
Manage costs associated with mailing department
Professionally interact with external and internal clients
Manage/printing projects from receipt of specs to final invoice
Coordinate with customer service reps to meet all timeliness and customers’ expectations
Participate in daily production meetings to communicate status of jobs with other departments
Perform duties to meet production and quality needs to provide superior customer satisfaction
Solve problems and troubleshooting printing issues as needed
Perform maintenance and housekeeping functions
Report time and production results accurately
Perform clerical duties related to the preparation and shipment of customer samples, components, and finished products
Check goods against receiving documents and authorizations, packs goods for shipment according to distribution grids and customer specifications, posts weights and box dimensions, and attaches information and shipping labels on boxes
Direct Mail Supervisor
Print Smart
Nashville, TN
01.2002 - 01.2010
Company Overview: (company purchased by Allegra)
Operate high volume copy machines and performs binding and finishing work
Administer and manage scheduling systems for all data processing and mail projects
Knowledgeable of all postal mailing guidelines and regulations
Work with customer service and sales on mail requirements and job updates
Responsible for all department equipment maintenance and upkeep on inserting, ink jetting, sealing, and lasering operations and data processing software
Manage costs associated with mailing department
Professionally interact with external and internal clients
Manage/printing projects from receipt of specs to final invoice
Plan production procedures for each printing project based on production specifications and production capabilities
Coordinate with customer service reps to meet all timeliness and customers’ expectations
Participate in daily production meetings to communicate status of jobs with other departments
Perform duties to meet production and quality needs to provide superior customer satisfaction
Solve problems and troubleshooting printing issues as needed
Perform maintenance and housekeeping functions
Report time and production results accurately
Perform clerical duties related to the preparation and shipment of customer samples, components, and finished products
Check goods against receiving documents and authorizations, packs goods for shipment according to distribution grids and customer specifications, posts weights and box dimensions, and attaches information and shipping labels on boxes
Use shrink-wrap machine, paper cutter, hole driller, folding machine, inserter, bindery equipment, jogger, tape machine, and electric stapler in completion of various jobs contracted
(company purchased by Allegra)
Production Supervisor
Collins & Aikman
Springfield, TN
01.2001 - 01.2002
Company Overview: (company relocated to Athens, NC)
Implement strategic plans to improve production, quality, and labor utilization throughout the facility
Provide leadership needed to ensure effective utilization of plan personnel and equipment to meet production specifications and criteria that are shipped from the facility
Maintain the manufacturing staff by recruiting, selecting, orientating and training employees to ensure a fully staffed and competent work force
Investigate and implement innovative methods of manufacturing processes to reduce cost and improve quality of products
Supervise 75 employee shift
(company relocated to Athens, NC)
Team Lead
Lochinvar
Lebanon, TN
01.1996 - 01.2001
Company Overview: (advancement opportunity)
Work alongside and lead the paint department employees for safe and efficient manufacturing of product through the plant
Perform all employee performance evaluations
Resolve personnel, organizational and equipment problems during the shift
Responsible for employee training on policies and procedures including safety
Lead the team by keeping the lines of communication open
Monitor a variety of operational information, such as productivity reports, to insure individual employees and the entire shift are meeting rates and following preferred methods