Milton Lloyd Mattison
College Station,TX
Summary
Undergraduate in Behavioral Neuroscience with over 7 years of business and hospitality experience. Proficient in leadership, organization, data analytics, research methods, communication, and hospitality work. I am eager to expand my knowledge at Texas A&M, applying my background in neuroscience to the growing field of Industrial-Organizational Psychology.
Overview
8
8
years of professional experience
Work History
Lead PM Bistro Attendant
Marriott Courtyard
College Station, TX
04.2025 - Current
- Optimized resource utilization for maximal efficiency across multiple projects simultaneously while maintaining quality standards.
- Partnered with project team members to identify and quickly address problems.
- Oversaw inventory management, ensuring stock levels met customer demand without excess waste.
Server and Banquet Attendant
Hilton Garden Inn
Bryan, TX
04.2025 - Current
- Resolved guest complaints promptly, enhancing overall dining experience and loyalty.
- Conducted regular inventory checks, ensuring adequate stock levels of supplies and materials.
Bartender and Banquet Server
Hilton Galveston Island Resort
Galveston, TX
08.2023 - 10.2024
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
Lead Bartender
AT&T Conference Center and Hotel
Austin, TX
01.2022 - 01.2023
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Research Assistant
University of Texas at Austin
Austin, TX
01.2022 - 01.2022
- Utilized statistical software for data analysis, generating accurate insights into complex datasets.
- Customized research instruments to better capture nuanced data, enriching depth of research analysis.
- Enhanced research accuracy by meticulously organizing and analyzing data sets.
Bartender and Trainer
Hopdoddy Burger Bar
Austin, TX
01.2018 - 01.2022
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Bachelor of Science - Behavioral Sciences
St. Edward's University
Austin, Texas, TX05-2022
Skills
- Data Collection and Analytics
- Leadership and Team Building
- Organization and Inventory Management
- Multi-tasking and Time Efficiency
- Problem Solve and Adaptability
- Sales and Marketing
- Customer Service
- Conflict Resolution
Accomplishments
- Awarded Employee of the Month within six months of employment at multiple past experiences
- Supervised team of up to 20 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Lead PM Bistro Attendant
Marriott Courtyard
04.2025 - Current
Server and Banquet Attendant
Hilton Garden Inn
04.2025 - Current
Bartender and Banquet Server
Hilton Galveston Island Resort
08.2023 - 10.2024
Lead Bartender
AT&T Conference Center and Hotel
01.2022 - 01.2023
Research Assistant
University of Texas at Austin
01.2022 - 01.2022
Bartender and Trainer
Hopdoddy Burger Bar
01.2018 - 01.2022
Bachelor of Science - Behavioral Sciences
St. Edward's University