Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Product Guide
Arc'teryx
Castle Rock, CO
08.2023 - Current
Engaged customers in friendly, professional dialogue to determine needs and deliver exceptional customer service.
Sold various products by explaining unique features and educating customers on proper application or usage.
Provided accurate information about products, prices and services.
Assisted customers with product selection, sizing and styling.
Collaborated with management teams to develop innovative marketing strategies.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assisted with the development and implementation of marketing events.
Developed and maintained content and communications to drive marketing campaigns, activities and events.
Assisted in executing social media strategy, coordinating posting and engagement efforts.
Sales Rep / Project Manager
King Quality Granite
12.2019 - 01.2023
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Generated new sales leads through cold calling and networking activities.
Conducted market research to identify potential customers and their needs.
Analyzed customer feedback to improve products and services.
Researched competitors' products, prices, and sales techniques.
Negotiated pricing contracts with customers to maximize profits.
Cashier
Home Depot
05.2020 - 08.2021
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Assisted customers over the phone regarding store operations, product information and order placement.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Delivered high level of customer service to patrons using active listening and engagement skills.
Learned roles of other departments to provide coverage and keep store operational.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Creative Director
Design Direction - Design
Denver, CO
01.2018 - Current
Owner of Oil & Water LLC
Led creative direction and design strategy for diverse clients, ranging from established brands to established music artists, across multiple industries
Created original concepts, art direction, and designs for multimedia projects.
Managed end-to-end design projects, from initial ideation to final delivery, ensuring all deadlines and objectives were met.
Researched emerging trends in design and technology to stay ahead of industry changes.
Directed photo shoots with external vendors to ensure quality standards were met.
Collaborate with a team of designers, copywriters, photographers, illustrators, videographers, and other creatives.
Volunteer
Assistant Soccer Coach
05.2021 - 05.2023
Conducted individual player assessments to identify strengths and weaknesses.
Encouraged players to strive for excellence both on and off the field.
Helped maintain discipline among team members during practices and games.
Assisted in organizing fundraising events for the soccer program.
Developed collaborative relationships to recruit new athletes to program.
Built strong media and community relationships through positive interaction and communication in support of sports program.
Provided guidance to players on technical, tactical, physical and mental aspects of the game.
Volunteer
Perfect Peace Project
04.2014 - 02.2020
During the spring of 2014, my family and I made a heartfelt decision to contribute to our community by initiating a mission of goodwill What began as a humble act of kindness to instill the value of random acts of benevolence, soon evolved into something greater Over the course of several years, our efforts went from feeding dozens of people to providing nourishment for hundreds each month Perfect Peace Project stands as a testament to our dedication, growing into one of the most prominent nonprofits committed to homeless outreach in the Denver-Metro area.
Provided food, clothing, hygiene products, and other resources to homeless individuals.
Familiarized myself with local resources available to homeless persons.
Partnered with local businesses who could donate goods or services which would benefit the homeless community
Education
Bachelor of Science - Marketing
Metropolitan State University
Denver, CO
05-2025
High School Diploma -
Gateway High School
05.2021
Skills
Creative
Leader
Multitasker
Collaborator
Problem Solver
Communicator
Customer Service
Conflict Resolution
Quality Control
Time Management
Adaptability
Motivated Work Ethic
Conflict Mediation
Marketing
References
Armando Cantu Reyes, (719) 661-5101, Assistant Store Manager, Arc'Teryx
Zaki Hamid, (720) 989-7914, Owner of Steadbrook
Lance Jozefkowicz, (303) 809-6213, Hiring Director of Evolve INC.