Milton Ortega

A dedicated and versatile professional with three years of experience in customer service and sales at Aeropostale, consistently delivering customer satisfaction and achieving sales targets. As an entrepreneur, I have successfully managed an eBay business, learning innovative ways to generate profit, including mastering dropshipping. My hands-on experience in AutoCAD during high school has fueled my passion for engineering, which I am currently pursuing through an engineering course. I am committed to continuous learning and self-improvement, with a focus on expanding both my technical skills and business acumen.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Learning AutoCAD in high school, utilizing it to map out and design a garage, which was later constructed as a detailed scale model using ice pop sticks.
• Demonstrated strong design and engineering skills through hands-on experience, bridging the gap between digital design and physical model construction.
• Worked at Aeropostale for three years, consistently recognized for excellence in customer service by winning Employee of the Month multiple times.
• Gained diverse experience by working in Manhattan Mall for a year and Pennsylvania’s Wyoming Valley Mall for two years, adapting to different market environments while maintaining high performance.
• Continuously improved customer service skills, taking on team leader roles, and demonstrating unwavering commitment and reliability in the workplace.