Milton Saenz
Washington,DC
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Reputable Bartender with flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program. Recognized for creating innovative and attractive drink menus.
Reliable Bartender with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.
Overview
21
21
years of professional experience
Work History
Bartender/Server Assistant
Oocasion Caterer
Washington , DC
10.2024 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Attended regular training sessions to stay updated on new products or trends.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Cleansed glasses with sanitizing solution after each use.
Bartender /Server Assistant
Corcoran Caterers
Silver Spring, Maryland
07.2015 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Poured wine, beer and cocktails for patrons.
- Completed regular bar inventories and daily requisition sheets.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Greeted guests with friendliness and professionalism.
- Neatly sliced and pitted fruit for garnishing drinks.
- Greeted guests and answered any questions they had about the menu.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Personal Sales Assistant Furniture and Mattrras
Macys Department Store
Washington , DC
09.2020 - 07.2024
- Developed customer relationships to ensure satisfaction with products and services.
- Provided advice regarding product features, pricing, and availability.
- Maintained up-to-date knowledge of company's products and services.
- Processed payments using various methods such as cash, check, or credit card.
- Generated sales reports to track progress towards goals.
- Conducted market research to identify new opportunities for sales growth.
- Built relationships with vendors to source inventory at competitive prices.
- Created detailed presentations on company's products and services for prospective clients.
- Maintained accurate records of all transactions in the CRM system.
- Prepared documents such as invoices, purchase orders, delivery notes.
- Coordinated with other departments like logistics to ensure timely delivery of goods and services.
- Answered phone calls from customers inquiring about product details or placing orders.
- Performed administrative tasks such as filing paperwork and updating customer information.
- Scheduled appointments with potential customers to demonstrate our products and services.
- Monitored competitor activities in order to stay ahead of the competition.
- Identified potential areas for improvement within the organization's processes.
- Collaborated with marketing team to develop advertising strategies for campaigns.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Secured and stored items until customer pickup.
- Greeted customers and answered product or service questions.
- Suggested comparable products to replace out-of-stock items.
- Asked store associates for help locating missing products.
- Offered virtual shopping consultations for clients unable to meet in person.
- Coordinated with tailors and alteration services to ensure perfect fit for clients' purchases.
- Negotiated discounts and exclusive offers with retailers and brands for client benefits.
- Conducted personalized shopping services for clients based on their preferences, sizes, and needs.
- Managed client communications through email, phone, and messaging apps, ensuring timely responses.
- Collaborated with store personnel and brand representatives to secure the best deals for clients.
- Provided fashion advice and recommendations to clients to enhance their personal style.
- Created and presented digital lookbooks for clients to visualize outfits and make selections.
- Provided wardrobe consultation services, including closet organization and styling advice.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Organized store by returning merchandise to proper areas and restocked displays.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended, selected and located merchandise based on customer desires.
- Described merchandise and explained use, operation and care.
- Ticketed, arranged and displayed merchandise to promote sales.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Prepared merchandise for purchase or rental.
Catering Attendant
Chamber Of comerte Of DC
Washington , DC
06.2017 - 05.2020
- Prepared food items according to recipes and special customer requests.
- Set up catering trays with appropriate food items for events and parties.
- Stocked and replenished service areas with needed supplies.
- Ensured proper sanitation and hygiene standards were maintained in the kitchen area.
- Assisted in setting up banquet tables, chairs, linens, china, and glassware for catered functions.
- Greeted guests upon arrival at catered events.
- Provided exceptional customer service to ensure satisfaction of guests attending catered events.
- Maintained a clean work environment by sweeping, mopping floors, washing dishes, emptying trash cans and wiping down surfaces.
- Delivered food orders to customers in a timely manner ensuring accuracy of order.
- Monitored buffet area during meal services to ensure adequate supply of foods is available throughout the event.
- Checked temperature of food items prior to serving or delivering them to customers.
- Replenished condiments, beverages and other supplies as necessary throughout the event.
- Followed all safety protocols when handling knives or hot equipment while preparing meals.
- Organized leftover food items into containers after each event for storage or disposal.
- Assisted in loading and unloading delivery trucks with catering supplies or equipment.
- Cleaned cooking utensils between uses or at the end of shift per company policy.
- Set up and cleaned up food preparation and service stations before and after catered events.
- Filled in for absent workers by performing wide variety of food service work.
- Assisted caterers with food distribution by organizing food products and plating items.
Cook's Assistant
Sheraton National Fort point inc
Arlington, VA
08.2003 - 06.2010
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Cleaned work areas, equipment, utensils, dishes, and silverware between tasks.
- Heated prepared foods in ovens or on grills according to recipes or instructions.
- Observed and tested foods to determine if they have been cooked sufficiently.
- Measured ingredients required for specific food items being prepared.
- Kept records of the quantities of food used.
- Prepared simple dishes like salads, sandwiches, as per instructions from the cook.
- Set up banquet tables with decorative elements following established guidelines.
- Sliced meats and other ingredients according to recipe specifications using knives or machines.
- Transported heavy trays filled with prepared dishes from kitchen area to dining room tables safely.
- Prepared food for service based on daily specials and chef's needs.
- Assisted head chef by chopping and preparing cooking ingredients.
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
- Used manual or electric appliances to clean, peel, slice and trim food.
- Prepared salads, soups, and sandwiches according to customer's orders or supervisor's instructions and approved procedures.
- Planned and organized daily work schedules in accordance with established menus, special events, seasons and special requests.
- Recorded temperatures on appropriate logs and reports to notify supervisor of discrepancies.
Education
Associate of Science - Nursing Education
Universidad De Costa Rica
San José Costa Rica 01-1990
Skills
- Safe service compliance
- Health codes compliance
- Mixology
- Bar restocking
Timeline
Bartender/Server Assistant
Oocasion Caterer
10.2024 - Current
Personal Sales Assistant Furniture and Mattrras
Macys Department Store
09.2020 - 07.2024
Catering Attendant
Chamber Of comerte Of DC
06.2017 - 05.2020
Bartender /Server Assistant
Corcoran Caterers
07.2015 - Current
Cook's Assistant
Sheraton National Fort point inc
08.2003 - 06.2010
Associate of Science - Nursing Education
Universidad De Costa Rica