Milton Velasquez
Winter Haven,FL
Summary
Maintenance Engineer with 3 years of experience in hotel locations, Diagnosis and repair of Commercial Appliances, restoration of Locations, Identification and resolution of problems in Commercial Air Conditioning Units, Basic Plumbing, Basic Low Voltage Electricity.
Currently I provide training to new engineers in different activities and tasks of the property such as Plumbing, electricity, local repairs and restoration, diagnosis of appliances and identification of problems in Air Conditioning units among other daily activities.
I have 21 years of experience in customer service in the area of
Tourism at an International Level that reinforces my connection with guests or clients on a daily basis, high problem resolution and positive attitude in my work.
Overview
15
15
years of professional experience
Work History
Engineer II
Marriot Vacation Worldwide
Orlando, United States
09.2022 - Current
- Maintenance of hotel property is in charge of Building 95 and other assigned areas.
- Periodic maintenance and cleaning of AC units in assigned areas, weekly.
- inspection of Villas and assigned areas for the correct functioning of the hotel complex operation.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Diagnosis and repair of Commercial Appliances.
- Identification, and resolution of problems in Commercial Air Conditioning Units.
- Basic Plumbing.
- Basic Low Voltage Electricity.
- Provide training to new engineers in different activities and tasks of the property, such as plumbing, electricity, repairs, and restoration of premises, diagnosis of appliances, and identification of problems in air conditioning units, among other daily activities.
Team Lead
ABM Industries
Tracy, United States
08.2021 - 05.2022
- Delegated daily tasks to team members to optimize group productivity.
- Implementation of a system to optimize the work area and work completion times.
- Daily report of activities and extras for management.
- Repair and assembly of machinery specialized in cleaning, recycling, and everything related to the maintenance and cleaning area of the warehouse.
- Trained new staff in relevant processes and procedures.
Director of Sales and Marketing
TEAM TRAVEL COLOMBIA
Bogota, Colombia
03.2010 - 11.2020
- Marketing and brand positioning in tourist and commercial destinations in the Middle East and Far East, with an emphasis on religious and commercial tourism.
- I respond quickly to inquiries to promote professional relationships with clients.
- Monitored business operations, swiftly resolved issues, and kept projects on schedule to optimize success.
- Led negotiations with vendors to establish optimal schedules and prices.
- Group leader in trips abroad in international destinations. Field work in South America, Caribbean, Europe, and Asia.
Education
High School Diploma -
LICEO AMERICANO
Bogota10.1996
AMADEUS GDS/GEOGRAFIA INTERNACIONAL / SABRE GDS in Turismo
ANATO COLOMBIA
BogotaSome College (No Degree) - Hospitality And Tourism Management
ANATO COLOMBIA
BOGOTASkills
- Customer Service
- Team Building
- Team Management
- Maintenance of hotel properties in general
- Friendly, Positive Attitude
- Unit Management and Leadership
Languages
- Spanish, Native/Bilingual
- English, Fluent
Activities
- International Tourism FITUR Fair Assistant
- Assistant of International Trade Fair Canton China
- Travel Guide in the following countries: Argentina, Uruguay, Aruba, Dominican Republic, Panama, Isla Margarita, United States, Mexico, Spain, France and China
- Engineer of the month (August 2023) - Marriot Grande Vista
Timeline
Engineer II
Marriot Vacation Worldwide
09.2022 - Current
Team Lead
ABM Industries
08.2021 - 05.2022
Director of Sales and Marketing
TEAM TRAVEL COLOMBIA
03.2010 - 11.2020
High School Diploma -
LICEO AMERICANO
AMADEUS GDS/GEOGRAFIA INTERNACIONAL / SABRE GDS in Turismo
ANATO COLOMBIA
Some College (No Degree) - Hospitality And Tourism Management
ANATO COLOMBIA
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