Miltrie Smith
Hanover Park,IL
Summary
Dynamic entrepreneur with a proven track record in enhancing online presence through strategic social media campaigns and targeted digital advertising. Formerly a PBX Telephone Operator, I excel in customer relations and goal setting, ensuring exceptional service and engagement. Utilizing innovative thinking, creativity, and the ability to adapt and swiftly learn new skills.
Overview
9
9
years of professional experience
Work History
Entrepreneur
Self-employeed
10.2024 - Current
- Implement social media campaigns to enhance online presence and engagement.
- Enhanced online presence with well-designed websites, engaging social media content, and targeted digital advertising campaigns.
- Engage with customers to gather feedback and refine product offerings.
PBX Telephone Operator
Loretta Hospital
01.2022 - 07.2024
- Operated multi-line PBX systems to manage incoming and outgoing calls efficiently.
- Assisted callers by directing inquiries to appropriate departments or personnel.
- Maintained accurate call records and logs for tracking purposes.
- Provided exceptional customer service, resolving issues with professionalism and courtesy.
Quality Control Inspector
NTA
05.2016 - 10.2019
- Inspected and documented product quality to ensure compliance with industry standards.
- Conducted audits of manufacturing processes to identify areas for improvement.
- Collaborated with production teams to resolve quality issues promptly.
- Trained new staff on quality control protocols and inspection procedures.
Education
Certificate - Medical Assistant
National Education Center
Chicago06-1987
High School Diploma -
Jones Metropolitan High School of Business And Commerce
Chicago, IL06-1983
Skills
- Goal setting
- Entrepreneurial personality
- Strategic thinking
- Customer relations
- Social media management
Languages
English
Timeline
Entrepreneur
Self-employeed
10.2024 - Current
PBX Telephone Operator
Loretta Hospital
01.2022 - 07.2024
Quality Control Inspector
NTA
05.2016 - 10.2019
Certificate - Medical Assistant
National Education Center
High School Diploma -
Jones Metropolitan High School of Business And Commerce