MILVERTON WOON
Margate,FL
Summary
With a proven track record at Ten8fire and Safety, I excel in leading teams to enhance safety and efficiency, leveraging skills in electrical systems and team building. My adeptness in troubleshooting and customer service has consistently improved product quality and customer satisfaction, showcasing a strong work ethic and leadership capabilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shop Foreman
Ten8fire and Safety
Pompano Beach, FL
08.2020 - Current
- Developed and implemented shop-wide safety policies and procedures.
- Maintained a safe working environment by ensuring all tools, equipment, and machinery were in proper working order.
- Monitored employee performance and provided feedback to improve productivity.
- Provided technical guidance and support to staff members regarding repairs, maintenance, and troubleshooting of machines.
- Ordered parts for repair jobs as needed from suppliers or vendors.
- Organized workflow schedules for staff members based on job orders received from customers.
- Resolved conflicts between workers in a timely manner to maintain positive work relationships.
- Created reports detailing daily operations, including number of jobs completed, hours worked.
- Trained new employees on shop processes and procedures as well as operation of machines and equipment.
- Identified areas for improvement within the shop to increase efficiency levels.
- Analyzed customer feedback data to identify ways to improve product quality standards.
- Conducted regular meetings with staff members to discuss progress towards completion of projects.
- Trained and mentored employees in procedures and performance improvement strategies.
- Used vehicle component knowledge to diagnose issues and perform maintenance and repairs.
- Managed team of technicians, providing leadership and guidance.
- Scheduled work assignments and monitored progress to meet deadlines.
Emergency Vehicle Technician Lead Technician
Vector fleet management
Ft Lauderdale, FL
08.2018 - 08.2020
- Executed preventative and corrective maintenance on work trucks and other vehicles.
- Ensured safe and effective connection of electrical wiring to control panels and electric motors.
- Carried out scheduled and routine maintenance on all of Broward Sheriff fire resumed fleet
- Kept detailed records of all repairs, labor involved, and parts used.
- performed generator troubleshooting and diagnostics.
- troubleshoot and repaired electrical issues
- repaired pumps and valve
- Maintained knowledge of updated changes in various models of equipment.
- performed brake repairs on both light and heavy equipments
Emergency vehicle technician
Rev rtc
Ft. Lauderdale, FL
11.2015 - 08.2018
- Exceeded customer product expectations by maintaining equipment to product quality products.
- Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.
- Processed work orders and prioritized jobs.
- Notified supervisors of faulty operations and defective materials.
- Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.
- performed repairs and maintenance on fire trucks and ambulances
- performed pump testing
- performed brake services when needed
- Maintained record accuracy by using work order reporting system.
- Troubleshooted electrical and mechanical Issues in a timely manner to get the units back in service
Ground service equipment technician
D&D inc
Ft. Lauderdale, FL
02.2014 - 11.2015
- Prepared appropriate maintenance forms and records for accountability.
- Carried out scheduled and routine maintenance on American Airlines equipment, Silver airline ,Menzies, Swissport and United Airlines.
- repaired the A.C. Unites
- performed light maintenance on the GPU.
- troubleshoot Electrical issues on the K loaders and also remove and replace hydraulic cylinders
Education
High School Diploma -
Uniondale High School
Uniondale, NY2000
Skills
- Customer relations
- Good at following instructions
- Team player
- Self-Motivated
- Schematics reading
- Computer literate
- Hydraulic activity skills
- Strong work ethic
- Customer service skills
- Troubleshooting
- Solid communication skills
- Multitasking Abilities
- Team building
- Comms troubleshooting and repair
- Pump testing diagnosing and repair
- Brakes diagnostic and repair
- Engine diagnostics
- Steering systems (Tak 4) repair
- Leadership skills
- Electrical systems understanding
- Quality Control Checks
- Cafs Diagnostics and Repair
- Foam system diagnostics and repair
Certification
- ASE certified
- EPA certified
- EVT certified
Timeline
Shop Foreman
Ten8fire and Safety
08.2020 - Current
Emergency Vehicle Technician Lead Technician
Vector fleet management
08.2018 - 08.2020
Emergency vehicle technician
Rev rtc
11.2015 - 08.2018
Ground service equipment technician
D&D inc
02.2014 - 11.2015
High School Diploma -
Uniondale High School
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