Mily Francisco-Villalba
Ruskin,FL
Summary
Dynamic and detail-oriented professional with experience at Starbucks, excelling in customer service and team collaboration. Proven ability to train new hires and manage high-pressure situations effectively. Bilingual in Spanish, with strong time management and multitasking skills, ensuring exceptional guest experiences and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Apollo Beach, FL
08.2024 - Current
- Prepared and served high-quality espresso beverages to customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines and blenders efficiently to meet demand.
- Provided exceptional customer service, enhancing overall guest experience.
- Trained new employees on beverage preparation techniques and service standards.
Restaurant Hostess
E-sushi and Grill
Apollo Beach, FL
04.2024 - 08.2024
- Greeted and seated guests promptly to ensure smooth restaurant operations.
- Managed reservation system to optimize table turnover and enhance guest experience.
- Assisted with menu recommendations, providing knowledgeable insights on offerings.
- Coordinated with kitchen and waitstaff to maintain efficient service flow during peak hours.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Teacher's Assistant
Redlands Christian Migrant Association
Ruskin, FL
06.2023 - 08.2023
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Supported students with individual learning needs and emotional development.
- Organized classroom materials and resources for effective learning environments.
- Supervised students during recreational activities, ensuring safety and engagement.
Education
High School Diploma -
Ruskin Christian School
Ruskin, FL05-2025
Skills
- Time management
- Attention to detail
- Team player
- Multitasking
- Effective communication
- Computer skills
Certification
Microsoft Word certification
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
08.2024 - Current
Restaurant Hostess
E-sushi and Grill
04.2024 - 08.2024
Teacher's Assistant
Redlands Christian Migrant Association
06.2023 - 08.2023
High School Diploma -
Ruskin Christian School