MiMi Bond
Chicago,IL
Summary
Diligent, forward-thinking, quick learner with excellent communication and relationship-building skills that builds and implements creative solutions to complex problems at hand. Properly prioritizes confidentiality and project execution with resources across departmental strengths and well-adjusted with a fast-paced environment. Ambitious and coachable employee that consistently improves her skills and abilities.
Overview
4
4
years of professional experience
Work History
Community Development Associate
Endeavor Business Media
03.2024 - Current
- Conduct outreach to decision-makers across various markets to promote and sell hosted-buyer summit opportunities, fostering strategic partnerships and driving revenue growth.
- Maintain and update comprehensive databases of contacts and records to ensure accurate tracking of interactions and sales progress.
- Perform market analysis of events to identify trends, opportunities, and competitive landscapes, enhancing the effectiveness of marketing strategies.
- Build and manage contact portfolios, leveraging insights to tailor outreach efforts and improve engagement with potential clients.
GLOBAL OPERATIONS SPECIALIST
Flexport, Inc.
10.2022 - 12.2023
- Collaborated with account management to foresee and strategically prevent logistics obstacles for clients using innovative solution resources combined with knowledge of client needs
- Coordinated with international and domestic vendors and external stakeholders to ensure efficient customer experience above market standards
- Streamlined interdepartmental communications with international parties to ensure seamless implementation for an overall better client experience, absolving obstacles along the way
- Provided leadership to specialist teams via training in intercontinental freight forwarding and internal software
- Conducted external communications to vendors frequently to collect updates on an average of 80 to 150 shipments per week for hundreds of clients, which were retained at a rate of 95% over my fourteen months in the position.
CLIENT SOLUTIONS SPECIALIST
Flexport, Inc.
06.2022 - 10.2022
- Enhanced client relationships, ensured product releases, cross-nation expansion, and overall client success was achieved with an extremely high retention rate across twelve clients on a six person team
- Maintained constant correspondence with clients and their executive offices to achieve complex logistical goals in financial portfolios and developed cost-mitigating projects with client and company goals in mind to continuously meet mutually-beneficial metrics
- Presented daily data analysis of projected incoming air and ocean shipments with market predictions and trends
- Quoted, booked, invoiced, and expedited shipments in conjunction with clients' operational preferences and needs.
VOLUNTEER COORDINATOR
Nashville Diaper Connection
05.2021 - 08.2021
- Campaigned with state legislators to obtain grant funding for grassroots childcare aid and education
- Built community-based volunteer recruitment networks to provide childcare support for vulnerable parents and children.
- Produced materials such as posters, websites, and newsletters to promote, market, and advertise fundraising events
- Coordinated transportation and delivery of materials, supplies, and donations for fundraising events
CAMPAIGN OFFICIAL
Rebecca Parson for Congress
05.2020 - 08.2020
- Mobilized voter registration as a campaign representative for Washington-based Congressional candidate
- Conducted a virtual voting campaign that increased voter turnout by 22% in the Democratic primary.
Education
Bachelor of Arts - Politics -
Sewanee: The University of the South
Sewanee, TN01.2022
Skills
- Customer Relation Management
- Written Communication
- Business Reporting
- Pipeline Management
- Project Management
- Time Management
- Process Improvement
- Strategy Implementation
- Customer Service
- Customer Engagement
Timeline
Community Development Associate
Endeavor Business Media
03.2024 - Current
GLOBAL OPERATIONS SPECIALIST
Flexport, Inc.
10.2022 - 12.2023
CLIENT SOLUTIONS SPECIALIST
Flexport, Inc.
06.2022 - 10.2022
VOLUNTEER COORDINATOR
Nashville Diaper Connection
05.2021 - 08.2021
CAMPAIGN OFFICIAL
Rebecca Parson for Congress
05.2020 - 08.2020
Bachelor of Arts - Politics -
Sewanee: The University of the South
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