Jody Thorson
Ocala,FL
Summary
Experienced and dedicated professional with over 18 years of proven success in customer service, dental hygiene, and the airline industry. Recognized for delivering exceptional patient care, leading high-performing teams, and optimizing daily operations. Strong communicator with a focus on client satisfaction, efficiency, and professionalism. Seeking to contribute my extensive experience and customer-focused mindset to a forward-thinking organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Hygienist
Lake Mary Dentistry
Lake Mary
01.2019 - Current
- Provided top-notch customer service, coordinate appointments with patients and ensuring satisfaction
- Educated patients on proper oral hygiene
Lead Dental Hygienist
Winter Park
Winter Park
01.2019 - 09.2022
- Conducted staff trainings and managed schedules
- Focusing on efficiency and customer service excellence
Flight Attendant
Frontier Airlines
01.2015 - 01.2019
- Provided excellent customer service and ensured passenger safety
- Assisted passengers with reservations, seating, and other travel-related inquiries
Education
Associate of Science - Dental Hygiene
Madison College
Madison, WI01.2009
Skills
- Customer Service
- Cash Handling & POS Systems
- Time Management
- Multitasking in Fast-paced Environments
- Communication & Problem-Solving
- Customer service
- Time management
- Effective communication
- Attention to detail
- Regulatory compliance
- Problem-solving abilities
- Team leadership
Certification
- Certified Travel Associate, 01/01/96
- Flight Attendant Certification
References
Thụy Nguyễn, Lake Mary, (321) 246-8795
Timeline
Dental Hygienist
Lake Mary Dentistry
01.2019 - Current
Lead Dental Hygienist
Winter Park
01.2019 - 09.2022
Flight Attendant
Frontier Airlines
01.2015 - 01.2019
Associate of Science - Dental Hygiene
Madison College