Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Timeline
Babysitter

Mimi Naramore

Mill Valley,CA

Summary

Dynamic and adaptable FOH Shift Lead with a proven track record at Mamahuhu, excelling in customer service and menu knowledge. Demonstrated patience and critical thinking, effectively training new staff and enhancing service and dining experiences. Skilled in POS systems and adept at creating a welcoming atmosphere, contributing significantly to team success and operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

FOH Shift Lead

Mamahuhu
12.2023 - 08.2024
  • Placed orders and served food and beverages promptly with focused attention to customer needs.
  • Completed store opening and closing procedures and balanced tills.
  • Demonstrated thorough knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Kept all areas of the restaurant clean and stocked to ensure efficiency during service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.


Host

Playa
11.2022 - 06.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Contributed to team success through effective communication and cooperation with coworkers and management.


Baby Sitter

Stephanie Effros
02.2018 - Current
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.
  • Monitored children's play activities to verify safety.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

High School Diploma -

Tamalpais High School
Mill Valley, CA
06-2023

Skills

  • Patience and Empathy
  • Critical Thinking
  • Adaptability and Resilience
  • Menu Memorization

Certification

  • California Food Handlers Certification
  • California Responsible Beverage Service Training

Hobbies

  • Enjoys creating art including painting, drawing, and jewelry making.
  • Regularly goes hiking, holds importance in spending time in nature everyday.
  • Passionate about ocean conservation and studying Marine life, loves to explore tide pools and spend time at the beach.

Languages

English
Native or Bilingual
Thai
Native or Bilingual
Spanish
Elementary

Timeline

FOH Shift Lead

Mamahuhu
12.2023 - 08.2024

Host

Playa
11.2022 - 06.2023

Baby Sitter

Stephanie Effros
02.2018 - Current

High School Diploma -

Tamalpais High School

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Mimi Naramore