Summary
Overview
Work History
Education
Skills
Timeline
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Jeriah Grace Licardo

Summary

Hardworking, highly motivated, committed and compassionate individual seeking growth and has the willingness to utilize skills, abilities and experience to focus on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to company's success.

Overview

1
1
year of professional experience

Work History

FOH Shift Lead

Chick-fil-A
09.2022 - 06.2023
  • Assisted in the development of promotional materials and marketing efforts to drive sales growth.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained safe working environment by observing safety procedures, policies, and regulations.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Kept employees operating productively and working on task to meet business and customer needs.

FOH/BOH Team Member

Chick-fil-A
02.2022 - 06.2023
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Achieved consistent positive feedback from customers regarding meal quality and presentation standards.
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
  • Maintained high personal grooming standards and uniform presentation.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Checked use by dates on food and beverage stock and maintained record of wasted items.
  • Unloaded and stocked kitchen supplies.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.

Education

Associate of Applied Science - Diagnostic Medical Sonography

AMSC College
Glendale
02.2026

Skills

  • Training Assistance
  • Motivational Leadership
  • Conflict Resolution
  • Sales proficiency
  • Cash Handling
  • Team Collaboration and Leadership
  • POS System Operation
  • Staff Training and Development
  • Positive Attitude
  • Creative Problem-Solving
  • Customer Service
  • Sales and Upselling

Timeline

FOH Shift Lead

Chick-fil-A
09.2022 - 06.2023

FOH/BOH Team Member

Chick-fil-A
02.2022 - 06.2023

Associate of Applied Science - Diagnostic Medical Sonography

AMSC College

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Jeriah Grace Licardo