Mimi Walantis

• Assist team members with delivering friendly, knowledgeable in the moment training
• Review performance data to maintain consistent knowledge of performance and goals
• Merchandise frequently following and adjusting corporate guidelines
• Create and maintain a positive, motivating store culture
• Promote professional growth and facilitate talent development of each associate to drive performance
• Interview prospective team members
• Plan schedules and delegate assignments to meet store needs
• Maintained high levels of organization by following company procedures
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service

• Increased store sales consistently
• Maintained key item stock levels through weekly orders
• Developed store events to drive sales and interact with the community
• Address and resolve customer issues with professionalism
• Maintain structure in a busy retail atmosphere
• Interview, hire and train all new team members
• Maintain a clean, organized shopping environment
• Followed quarterly merchandising directives to ensure brand consistency

Performed all duties to run a successful business, including but not limited to buying, merchandising, accounting and staffing.