Summary
Overview
Work History
Education
Skills
Timeline
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Mimma Waters

Laguna Hills,CA

Summary

Talented Small Business Owner with excellent marketing, customer service and facility oversight skills and more than 25+ years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

16
16
years of professional experience

Work History

Owner & Travel Advisor

Appetite For Travel, LLC
02.2021 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established foundational processes for business operations.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Increased sales 125% YOY

Sales Director

Hurtigruten
04.2018 - 06.2020
  • Developed key partnerships with industry-leading organizations to strengthen professional network and expand future business opportunities.
  • Solved complex problems to increase sales effectiveness and streamline business direction.
  • Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
  • Exceeded sales goals through effective time management and resource allocations.
  • Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
  • Increased profits by 75% through effective recoveries and sales

Business Development Director

Carnival Cruise Lines
04.2008 - 04.2018
  • Collaborated with marketing department to maintain proper branding.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Analyzed market trends and customer needs to identify new business development opportunities.
  • Provided market feedback to company leaders regarding competitive offerings, prospect needs and product development ideas.
  • Kept meticulous client notes and updated account information in company databases.

Education

Master of Sustainability - Tourism

Arizona State University
Tempe, AZ
12.2019

Bachelor of Arts - English

Florida Atlantic University
Boca Raton, FL
08.1999

Skills

  • Regulatory Compliance
  • Business Management
  • Administrative Oversight
  • Partnership Development
  • Business Marketing
  • Customer Relations
  • Business Launch
  • Business Development
  • Project Management
  • Client Service
  • Contract Management
  • Relationship Building
  • Sales Leadership
  • Small Business Operations
  • Verbal and Written Communication

Timeline

Owner & Travel Advisor

Appetite For Travel, LLC
02.2021 - Current

Sales Director

Hurtigruten
04.2018 - 06.2020

Business Development Director

Carnival Cruise Lines
04.2008 - 04.2018

Master of Sustainability - Tourism

Arizona State University

Bachelor of Arts - English

Florida Atlantic University

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Mimma Waters