Mimoza Lekaj
Saint Johns,FLORIDA
Summary
Successful Pharmacy Technician bringing more than 8 Years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Hardworking employee , multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Training new hire techs. PTCB Certificate holder.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PHARMACY TECHNICIAN
PUBLIX PHARMACY
11.2017 - Current
- Use the pharmacy's proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation, and insurance billing
- Correctly calculate dosages, dispense medications, prepare prescription labels, and fill prescriptions
- Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues, and other matters to ensure patient safety
- Good at compounding and adding flavor to mixed medications
- Safely administering intramuscular vaccines.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collaborated with healthcare providers to resolve medication-related issues and improve patient outcomes.
- Assisted pharmacists in managing drug inventory levels for optimal availability and reduced waste.
- Trained new pharmacy technicians on operational protocols, fostering a positive work environment that encouraged professional growth.
- Knowledge of EnterpriseRx Pharmacy system and also ******NEXiA iARx****** system.
Pharmacy Technician
ASCENSION RX
08.2025 - Current
- Dispensed medications accurately, ensuring compliance with pharmacy regulations and patient safety standards.
- Managed inventory levels, facilitating timely orders and minimizing medication shortages.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with pharmacists to maintain accurate patient records and medication profiles.
- Collected co-payments or full payments from customers.
- Collaborated with nursing staff to address medication-related concerns and provide timely resolutions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Operating a **Parata Max 2** robotic dispensing system. Loading cells with medications and monitor troubleshooting of the machine.
Education
High School Diploma -
SHKODER HIGH SCHOOL
ALBANIA07-2002
Skills
- Premier customer service
- Prescription Processing
- Pharmaceutical Calculation
- Drug Classification & Safety
- Billing Support
- Pharmaceutical calculations
- Pharmacy software proficiency
- Supply Restocking
- Drug Inventory Control
- Insurance Verification
- Workflow Optimization
- Medication Dispensing
- Team Collaboration
- New Hire Onboarding
- Stocking Shelves
- Resolving Customer Issues
- Supporting Pharmacy Operations
- Problem-Solving Skills
- Ordering and Stocking Medications
Certification
- CPhT - Certified Pharmacy Technician
Languages
Albanian
Native or Bilingual
English
Full Professional
Greek
Full Professional
Italian
Limited Working
Spanish
Limited Working
French
Elementary
Turkish
Elementary
Timeline
Pharmacy Technician
ASCENSION RX
08.2025 - Current
PHARMACY TECHNICIAN
PUBLIX PHARMACY
11.2017 - Current
High School Diploma -
SHKODER HIGH SCHOOL