Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Min Maung

Culver City,CA

Summary

I was a Shift Leader at Latea Bubble Tea Lounge with a strong focus on customer service and team leadership. Proven ability to enhance service quality and resolve issues effectively, contributing to a positive work environment. Skilled in cooking, cash handling and multitasking, ensuring operational efficiency and customer satisfaction and I have years of work experience. I'm a hard motivated student who work hard.

Overview

6
6
years of professional experience

Work History

Shift Leader

Latea Bubble Tea Lounge
Culver City, CA
05.2024 - Current

Manager Name : Wei Chen

Phone Number : 424-603-4118

  • Assisted in training new team members on operational procedures and safety protocols.
  • Monitored workflow to ensure adherence to quality and efficiency standards.
  • Supported management in maintaining inventory levels through effective stock organization.
  • Collaborated with team members to resolve customer inquiries and enhance service experience.
  • Implemented daily cleaning and maintenance schedules to uphold workplace hygiene standards.
  • Participated in team meetings to discuss performance goals and improvement strategies.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Completed cash and credit card transactions accurately using POS software.
  • Contributed to a positive work environment by fostering teamwork and communication among staff.

Restaurant Waiter

Mutiara Food & Market
Inglewood, CA
02.2020 - 07.2023

Number : 310-419-7221

  • Cultivated warm relationships with regular customers.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
  • Inspected dishes and utensils for cleanliness.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

High School Diploma -

Culver High School
Culver City

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Goal setting and tracking
  • Organizational skills
  • Multitasking
  • Reliability

Languages

English
Native or Bilingual
Burmese
Native or Bilingual

Timeline

Shift Leader

Latea Bubble Tea Lounge
05.2024 - Current

Restaurant Waiter

Mutiara Food & Market
02.2020 - 07.2023

High School Diploma -

Culver High School