Mina Elsinity
Grandview,MO
Summary
Motivated construction laborer committed to learning and implementing skilled trades and meeting customer needs. Follows instructions and leads others with equal proficiency. Cultivates productive working relationships and instills confidence and trust.
Overview
9
9
years of professional experience
Work History
House Remodeler
House Remodeling
Kansas City, MO
10.2023 - 02.2024
- Measured existing structures and spaces, using tape measure, level and other tools.
- Removed old fixtures, walls and windows to prepare for new construction.
- Installed drywall, insulation, trim work and cabinets according to plans.
- Cut materials such as wood, tile or vinyl flooring with power saws or hand tools.
- Placed electrical wiring in walls for lights, appliances and outlets.
- Applied finishes such as paint or wall coverings to interior surfaces.
- Repaired damaged parts of the structure by patching holes in walls or replacing broken boards.
- Assembled doors, windows and roof trusses according to manufacturer's instructions.
- Ordered necessary supplies from lumber yards or hardware stores when needed.
- Cleaned job sites daily before leaving the premises.
- Cleaned or prepared construction sites to eliminate hazards.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Loaded or unloaded building materials to distribute machinery or tools.
- Worked productively as lead or helping team member to drive customer satisfaction.
Gutter Installer
Endurance gutter
Kansas City, MO
09.2023 - 11.2023
- Measured and cut gutter sections to fit individual roof lines.
- Installed downspouts, elbows, end caps, and other gutter components in accordance with industry standards.
- Removed existing gutters from buildings as needed.
- Caulked seams between gutter sections for a watertight seal.
- Attached hangers to fascia boards to secure gutters in place.
- Inspected job sites prior to installation to determine the best approach for installing gutters.
- Cleaned up job sites after completion of work.
- Performed basic maintenance tasks on tools used during installation process.
- Assisted team members with complex installations requiring multiple people.
- Checked installed gutters for proper drainage patterns using water hose tests.
Restaurant Owner
Myself
Alexandria, Egypt
01.2019 - 01.2021
- Managed three restaurants in Egypt.
- Oversaw daily operations, including staff management, inventory control, and customer service.
- implemented marketing strategies to increase sales and attract customers.
- Developed and implemented effective marketing strategies to increase restaurant sales.
- Established standards for quality control, customer service, health and safety regulations.
- Monitored customer feedback to ensure satisfaction with menu items and services provided.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Created promotions and special events to attract customers and boost sales.
- Responded promptly to customer complaints or issues related to the restaurant's services or products.
- Developed menus that featured local ingredients while meeting customer demands.
International Customer Service Representative
Remitly
Alexandria , Egypt
02.2015 - 01.2019
- Greeted customers and responded to inquiries in a timely manner.
- Provided customer service by answering product and service related questions.
- Processed payments using point of sale system software.
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
- Established positive relationships with customers through effective communication techniques.
Education
J.D. - International Customs And Financial Studies
Business University of Alexandria
Egypt05-2021
Skills
- Painting Techniques
- Flooring Installation
- Insulation Installation
- Client Communication
- Cabinet Installation
- Drywall Installation
- Power Tool Usage
- Quality Control
- Demolition and Destruction
- Excellent Communication
- Team Collaboration
- Heavy Lifting
- Time Management Abilities
- Adaptability and Flexibility
- Problem-Solving
- Excellent communication skills
- Strong understanding of international customs and financial procedures
- Proficient in logistics management
- Experience in restaurant management and operations
- Versatile in construction and renovation tasks
- Ability to work independently and in a team environment
- Attention to detail and problem-solving skills
- Multitasking
- Active Listening
Languages
English
Native/ Bilingual
French
Full Professional
Arabic
Native/ Bilingual
Timeline
House Remodeler
House Remodeling
10.2023 - 02.2024
Gutter Installer
Endurance gutter
09.2023 - 11.2023
Restaurant Owner
Myself
01.2019 - 01.2021
International Customer Service Representative
Remitly
02.2015 - 01.2019
J.D. - International Customs And Financial Studies
Business University of Alexandria
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