Summary
Overview
Work History
Education
Languages
Timeline
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Mina Khanal

MANASSAS,Virginia

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Overview

9
9
years of professional experience

Work History

Caregiver

homewell home care
Herndon, VA
01.2024 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.

Security Officer

Securitas Security Services USA
Manassas, VA
12.2021 - 11.2023
  • Maintained accurate logs of all security related activities.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Guarded restricted areas to prevent unauthorized entry.
  • Confirmed visitor identification prior to granting entry into the building.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.

Customer Service Representative

Safeway
Fairfax, VA
11.2017 - 04.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Customer Service Representative

butwal privated limited clinic
Butwal, Nepal
10.2014 - 02.2017
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Education

Bachelor of Science - Health Information Management

Western Governors University
Salt Lake City, UT
08-2027

BBA - Accounting And Business Management

Aims College
Butwal
12-2016

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Native/ Bilingual

Timeline

Caregiver

homewell home care
01.2024 - Current

Security Officer

Securitas Security Services USA
12.2021 - 11.2023

Customer Service Representative

Safeway
11.2017 - 04.2021

Customer Service Representative

butwal privated limited clinic
10.2014 - 02.2017

Bachelor of Science - Health Information Management

Western Governors University

BBA - Accounting And Business Management

Aims College

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Mina Khanal