Mina Kojic
Boston,MA
Summary
Results-driven professional skilled in health and safety compliance, menu design, and problem-solving strategies. Successfully supervised high-traffic restaurant operations, ensuring exceptional service and quality standards. Ready to leverage experience to drive business success.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Restaurant & Cafe Manager
Levy Restaurants
Boston, Massachusetts
06.2026 - Current
- Managed daily cafe operations, enhancing service efficiency and customer satisfaction.
- Trained and supervised staff to maintain high service standards, fostering a positive guest experience.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
- Developed staff schedules to optimize coverage during peak service times and accommodate employee availability.
Operations Manager
Museum of Science
Boston, Massachusetts
10.2022 - 06.2026
- Oversaw daily operations in the café, ensuring efficiency and quality standards were upheld.
- Supervised staff to enhance customer service quality and satisfaction levels.
- Developed training programs for new employees to elevate service skills and performance.
- Maintained inventory control for food and beverage supplies to ensure availability and minimize waste.
- Implemented health and safety standards to ensure compliance in food preparation.
- Collaborated with museum teams to align café offerings with current exhibits.
Operations Manager
Museum Of Fine Arts, Boston
Boston, Massachusetts
10.2022 - 06.2026
- Managed daily restaurant operations in high-traffic art museum, ensuring smooth service delivery.
- Led staff supervision to maintain exceptional guest service and uphold food quality standards.
- Coordinated with kitchen staff to create seasonal menus and special event offerings, enhancing guest experience.
- Resolved customer complaints professionally to sustain positive guest relationships.
- Developed training programs for new hires and ongoing employee development.
Special Events Coordinator
CSI
Boston, Massachusetts
09.2020 - 10.2022
- Coordinated logistics for special events, enhancing guest satisfaction through seamless execution.
- Collaborated with vendors to secure essential services and materials, facilitating successful event delivery.
- Oversaw event setup and breakdown, maintaining strict compliance with safety regulations to ensure participant safety.
Luxury Event Fashion Coordinator
DeGorsi
Florence, Italy
01.2021 - 01.2022
- Organized events with DeGorsi | luxury consulting at Pitti Uomo in Florence Italy
- Pitti Uomo is a premier biannual menswear and accessory trade show
Luxury Event Coordinator
24 Hours of Elegance
Belgrade, Serbia
01.2020 - 01.2021
- Organized, planned and helped coordinate the Royal Gala at the Royal Palace for HRH Crown Prince Aleksandar
Team Leader Manager
Nespresso
Boston, Massachusetts
01.2018 - 01.2019
- Trained and mentored team members on Nespresso product offerings and service standards.
- Led team in delivering exceptional customer experiences through product knowledge.
Education
Bachelor of Arts -
Emerson College
Boston, MASkills
- Menu development
- Menu design expertise
- Inventory management
- Health and safety compliance
- Staff training and development
- Customer service excellence
- Problem solving strategies
Languages
Serbian
Native/ Bilingual
Certification
- Servsafe Manager Certification
Timeline
Restaurant & Cafe Manager
Levy Restaurants
06.2026 - Current
Operations Manager
Museum of Science
10.2022 - 06.2026
Operations Manager
Museum Of Fine Arts, Boston
10.2022 - 06.2026
Luxury Event Fashion Coordinator
DeGorsi
01.2021 - 01.2022
Special Events Coordinator
CSI
09.2020 - 10.2022
Luxury Event Coordinator
24 Hours of Elegance
01.2020 - 01.2021
Team Leader Manager
Nespresso
01.2018 - 01.2019
Bachelor of Arts -
Emerson College