Summary
Overview
Work History
Education
Skills
Languages
speaks 2 languages English and Arabic
Timeline
Generic

Mina Morgan

Gallatin,TN

Summary

Experienced with HVAC systems installation, maintenance, and repair. Uses diagnostic tools and problem-solving skills to enhance system performance and customer satisfaction. Knowledge of industry standards and best practices ensures reliable and efficient service delivery.

HVAC and Refrigeration Technician skilled at communicating with vendors, team members and customers. Excellent organization skills to manage multiple time-sensitive work orders.

Overview

13
13
years of professional experience

Work History

HVAC Technician

Ozmon & Co.
04.2023 - Current
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Repaired and replaced motors, bearings and belts.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.

General Manager

Panda Express Restaurant Group
10.2022 - Current
  • Managed employee training, and schedules.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

HVAC-R Service Technician

HM Heating Cooling Refrigeration Inc
09.2024 - 06.2025
  • Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
  • Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
  • Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
  • Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.

General Manager

Charley's Philly Cheese Steak
04.2012 - 10.2022
  • Formulated policies and procedures to streamline operations.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

HVAC Technician

MasterTek Pro
05.2019 - 02.2022
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Repaired and replaced motors, bearings and belts.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.

Education

Associate of Applied Science - Hvac

TENNESSEE COLLEGE OF APPLIED TECHNOLOGY
100 White Bridge Road Nashville, TN 37209
05-2020

Skills

  • Technical troubleshooting
  • Experienced with ice makers
  • Refrigeration systems reach-in, and walk-in coolers and freezers
  • System troubleshooting
  • Package and split systems
  • HVAC and refrigeration systems
  • Certified HVAC technician
  • Equipment installation
  • EPA regulations
  • Licensed refrigeration technician
  • Time management

Languages

Arabic
Native or Bilingual
English
Full Professional

speaks 2 languages English and Arabic

I speak English and Arabic fluently 

Timeline

HVAC-R Service Technician

HM Heating Cooling Refrigeration Inc
09.2024 - 06.2025

HVAC Technician

Ozmon & Co.
04.2023 - Current

General Manager

Panda Express Restaurant Group
10.2022 - Current

HVAC Technician

MasterTek Pro
05.2019 - 02.2022

General Manager

Charley's Philly Cheese Steak
04.2012 - 10.2022

Associate of Applied Science - Hvac

TENNESSEE COLLEGE OF APPLIED TECHNOLOGY

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