Mina M Youssef

Facilitating the flow of communication between the pharmacy and Hospitals, Hospices, Rehabs, clinics and Physicians' offices

Enhancing the partnerships with healthcare facilities and key accounts through rapport building that helps growth of sales.

Collaborated with cross-functional teams to develop measures that effectively help business in a pure ethical way.

• - Provided tailored solutions for health care professionals, resulting in increased product adoption and revenue growth
• - Conducted product presentation and provided clinical information to health care providers.
• - Achieved and surpassed annual sales targets by 20% on average, resulting in consistent recognition as a top performer every year.
• - Delivered outstanding customer service with outstanding customer satisfaction rate.
• - Medicine/Products examples are Clovodar (Amoxicillin Clavulanic acid), Lipodar (Atorvastatin), 5% Hair grows solution, Plasma products such as Albumin and IVIG products and Contrast media products such as Omniscan, Omnipaque and Visipaque which are used in MREI and CT.

• - Met with clients to negotiate terms and prices on sales agreements, draw up the contract and ensure all documents are signed by all necessary parties.
• - Visted all medical facilities to evaluate their needs and discuss sales or products.
• - Provided customers with full-service estimates for projects, including the costs for services, products, equipment, installation and production as well as detailing how project could save the facility money.

• - Reviewed prescriptions and practiced safe quality assurance control for patients.
• - Maintained computer records of dispensed medications.
• - Provided accurate screening to avoid health complications including allergic reactions, and negative medications interactions.
• - Effectively counseled patients on medication use.
• - Identified and reported any potential illegal or dangerous activity.
• - Collaborated with physicians to best support patients.
• - Counseled patients on products safety and administration.
• - Filled and verified prescriptions.
• - Treated patients with sensitivity and respect for their privacy.
• - Worked on an as-needed basis covering for absent pharmacists and assisting on heavy traffic workdays.
• - Leveraged industry knowledge to deliver excellent customer service, including patient education on proper medications.