Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Mina Ehab Fadlallah Farah

Los Angeles,CA

Summary

Dedicated, Reliable and professional in customer service and team support, Skilled in communication, handling customers needs, solving sudden problems with patience and self-control, known for positive energy, adaptability and staying calm under pressure. Always focused on delivering the highest quality service, keeping tasks on time, creating a friendly and safe environment for both customers and team members.

Overview

7
7
years of professional experience

Work History

Security Guard

M.R.J. Private Security
09.2024 - Current
  • Worked as a security guard in several Whole Foods stores, including Venice, Culver City, Santa Monica and Westwood.
  • Gained one year of experience, with two months moving between Venice, Culver City and Santa Monica, and ten months as the main closing shift security guard at the Westwood store.
  • Maintained a safe and friendly environment for customers and team members by staying alert, aware of surroundings and patrolling the store regularly.
  • Responded quickly to emergencies, sometimes contacting authorities, and de-escalated situations with minimal disruption to customers and team members.
  • Applied store policies and protocols while analyzing each situation and choosing the best approach, including problem-solving and advising customers when needed.
  • Provided customer service by welcoming customers entering the store and thanking those leaving, creating a positive, friendly and respectful shopping experience.
  • Assisted customers throughout the store by giving directions to facilities, products and different departments, and offering help such as carrying or reaching products.
  • Offered extra support and help to customers with disabilities to ensure their shopping experience was easy and comfortable.
  • Helped team members around the store especially during busy rush hours which made work easier and built a cooperative, friendly environment.

Architectural Engineer

Egyptian Petrochemicals Co. "E.P.C."
11.2018 - 06.2024
  • Lead Architect supervising the restoration and renovation of the chairman's Headquarters Building.
  • Lead Architect supervising the restoration and renovation of the Minister's Hall and Conference Hall.
  • Lead Architect supervising the restoration and renovation of the General Administration Building for Finance and Human Resources.
  • Lead Architect supervising the Design of the renovation works of the General Administration Building for Civil and Architectural Engineering.
  • Lead Architect supervising the restoration and renovation works for the Clinic and Emergency Building.
  • Lead Architect supervising the restoration and renovation works for The Industrial Security Building and The General Administration for Safety Occupational Health and Fire Fighting.
  • Lead Architect supervising the Design of the Company's Main Mosque, including architectural finishes, lighting and exterior landscape.
  • Lead Architect supervising and designing the renovation works for the Company's three main Gates and Entrances.
  • Executing random paving and asphalt and landscape works across the Company's roads and open grounds.

P.V.C. Plant:

  • Lead Architect supervising the restoration and renovation of the Dryer Building.
  • Lead Architect supervising the design and renovation works in the Control Building.

V.C.M. Plant:

  • Lead Architect Executing waterproofing, thermal and chemical insulation works at the Control Building.

Chlorine Plant:

  • Lead Architect supervising the design and renovation works of the Control Building.

Production Planning:

  • Lead Architect supervising the restoration and renovation of the shifts operation building.

Training & Mentorship:

Participated in training of new engineering students during their summer internships and supported newly hired engineers during their training period introducing real on-site experience, taught the safest and most efficient methods to complete work and guided them to deliver projects at the highest quality standards.

Conclusion:

Lead Architect on multiple restoration, renovation and design projects across different administrative and industrial and petrochemical facilities, I prepared project schedules based on the work needed and made sure to follow them.

On site, I needed to keep checking that every worker was wearing the proper safety equipments, taking the proper breaks and keep aware of the weather to keep my workers safe by switching between interior and exterior works, I kept track of building materials on site and in storages, made orders on time so the work never stopped and watched the quality of all completed work, I also signed bills and contractor payments on time and always delivered my projects as planned, on time and with the best quality.

Architectural Drafter

Magdy Azab Consultancy Office
10.2018 - 02.2022
  • Lead Architect Prepared and Drafted architectural drawings for Hermal Private Hospital in Sadat City, Identified points of replacement and renovation within the Hospital to ensure the building and the plans received approval from the Egyptian Engineering Authority
  • Lead Architect Prepared and Drafted architectural drawings for A Natural Flavors Factory in Burj-Al-Arab City including identifying the replacements and renovation points within the factory to ensure the building and the plans received approval from the Egyptian Engineering Authority
  • Confirmed all the Drawings meet the Clients budget and the quality and safety standards of the Egyptian Engineering Authority

Conclusion:

  • Personally measured existing buildings on site and prepared floor plans to match the real-life conditions. Identified problems in the structures and proposed solutions according to the client's budget and ensured every little detail meets the exact requirement of the Authorities

Education

Bachelor of Science - Architectural Engineering And Environmental Design

Arab Academy For Science And Technology And Maritime Trans.
Alexandria, Egypt
09-2018

High School Diploma -

College Saint-Marc
Alexandria, Egypt
09-2013

Skills

  • Communication
  • Leadership and Mentorship
  • Detecting and solving problems
  • Planning and time focus
  • Details and precision
  • Adaptability
  • Strong and sharp memory
  • Positive Energy
  • Customer Service
  • Handling unexpected issues and complaints
  • Calm, Self Controlled and professional under pressure

Accomplishments

  • Trained and guided newly hired coworkers to perform tasks safely and efficiently.
  • Always kept projects and tasks on time with the highest quality.
  • Maintained strong self-control and positive attitude under pressure.
  • recognized for strong customer care and problem-solving skills.

Languages

French
Limited Working
Arabic
Native or Bilingual
English
Full Professional

Timeline

Security Guard

M.R.J. Private Security
09.2024 - Current

Architectural Engineer

Egyptian Petrochemicals Co. "E.P.C."
11.2018 - 06.2024

Architectural Drafter

Magdy Azab Consultancy Office
10.2018 - 02.2022

Bachelor of Science - Architectural Engineering And Environmental Design

Arab Academy For Science And Technology And Maritime Trans.

High School Diploma -

College Saint-Marc
Mina Ehab Fadlallah Farah
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