Accomplished leader with a proven track record at HIM Quality Solutions, enhancing department productivity by streamlining workflows and fostering teamwork. Excelled in customer service and attention to detail, significantly reducing cycle times. Skilled in workflow optimization and collaboration, adept at driving results and facilitating continuous professional development without exceeding a 55-word limit.
Hi, I’m
Mindy Fountain
Warner Robins,GA
Summary
Overview
14
years of professional experience
Work History
HIM Quality Solutions
Lead Processir
09.2022 - Current
Job overview
- Consistently met performance metrics within tight deadlines, increasing overall department productivity levels.
- Built strong relationships with clients through exceptional customer service, ensuring satisfaction at all stages of the processing journey.
- Conducted regular reviews of internal processes for potential improvements, resulting in reduced cycle times.
- Provided constructive feedback on team members'' performance, contributing to their continuous professional development.
Freight Recovery
Bass Pro Shop
10.2021 - 09.2022
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Perdue Farms
Training Manager
06.2018 - 12.2021
Job overview
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Trained new hires to perform cross-training exercises with experienced workers.
General Manager
Wendy’s
05.2010 - 07.2018
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Middle Ga State Macon Ga
Associates from Applied Health
University Overview
Earnest Saloon AcademyMacon Ga
Diploma
06.2023
University Overview
Skills
- Workflow Optimization
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
Timeline
Lead Processir
HIM Quality Solutions
09.2022 - Current
Bass Pro Shop
Freight Recovery
10.2021 - 09.2022
Training Manager
Perdue Farms
06.2018 - 12.2021
Wendy’s
General Manager
05.2010 - 07.2018
Middle Ga State
Associates from Applied Health
Earnest Saloon Academy
Diploma
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