Mindy H Tanner
West Jordan
Summary
Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
34
34
years of professional experience
Work History
Assistant Kitchen Manager
Harmon's Grocery Store
08.2023 - Current
- Managed kitchen staff schedules and assignments for optimal workflow.
- Trained new employees on food safety and preparation standards.
- Oversaw inventory management and ordered supplies as needed.
- Ensured compliance with health regulations and safety protocols.
- Provided support in maintaining kitchen equipment and cleanliness standards.
- Communicated effectively with team members to enhance collaboration.
- Ensured compliance with all health and safety regulations in the kitchen area.
Kitchen Manager
Harmon's Grocery Store
05.2022 - 08.2023
- Managed daily kitchen operations and staff scheduling for efficient workflow.
- Oversaw food safety protocols to ensure compliance with health regulations.
- Trained and mentored kitchen staff on cooking techniques and food preparation.
- Collaborated with other departments to enhance overall customer experience.
- Resolved conflicts and maintained positive team dynamics within the kitchen staff.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
Assistant Kitchen Manager
Harmon's Grocery Store
Salt Lake City
02.2019 - 05.2022
- Managed kitchen staff schedules and assignments for optimal workflow.
- Ensured compliance with health regulations and safety protocols.
- Communicated effectively with team members to enhance collaboration.
Registered Nurse Case Manager
Symbii Hospice
Salt Lake City
06.2011 - 12.2018
- Coordinated patient care plans with interdisciplinary teams for optimal health outcomes.
- Managed medication schedules ensuring compliance and safety for hospice patients.
- Collaborated with families to provide emotional support and education about care options.
- Facilitated communication between healthcare providers to streamline patient services effectively.
- Participated in team meetings to discuss treatment options for complex cases.
- Maintained accurate records of all patient interactions according to established protocols.
Collections Manager
American Express
West Valley City
10.1996 - 10.2000
- Managed collections processes to ensure timely account resolutions.
- Trained team members on effective collections techniques and compliance standards.
- Reviewed reports to monitor collections progress and adjust strategies as needed.
- Addressed escalated customer inquiries regarding payment plans and account issues.
Collections Manager
Discover Card
Midvale
06.1994 - 10.1996
- Managed collections processes to ensure timely account resolutions.
- Managed accounts receivable, collections and credit activities for a large customer base.
- Negotiated payment plans with customers in arrears or at risk of defaulting on payments.
Customer Service Representative
AT&T
Salt Lake City
09.1991 - 06.1994
- Delivered exceptional customer support through phone and email communication.
- Maintained accurate records of customer interactions in the database system.
- Educated customers on product features and services effectively.
Education
Associate of Science - Registered Nurse
Spokane Community College
Spokane, WA05-2011
Skills
- Conflict resolution
- Team collaboration
- Schedule management
- Communication skills
- Problem solving
- Team building
- Customer service
Timeline
Assistant Kitchen Manager
Harmon's Grocery Store
08.2023 - Current
Kitchen Manager
Harmon's Grocery Store
05.2022 - 08.2023
Assistant Kitchen Manager
Harmon's Grocery Store
02.2019 - 05.2022
Registered Nurse Case Manager
Symbii Hospice
06.2011 - 12.2018
Collections Manager
American Express
10.1996 - 10.2000
Collections Manager
Discover Card
06.1994 - 10.1996
Customer Service Representative
AT&T
09.1991 - 06.1994
Associate of Science - Registered Nurse
Spokane Community College
Similar Profiles
Rocco GarveyRocco Garvey
Artisan Baker at Harmon's Grocery StoreArtisan Baker at Harmon's Grocery Store
Olivia ShivleyOlivia Shivley
Baker Sales Associate at Harmon's Grocery StoreBaker Sales Associate at Harmon's Grocery Store
Christine CrawfordChristine Crawford
Office Assistant/Cashier at Harmon's Grocery StoreOffice Assistant/Cashier at Harmon's Grocery Store
Leticia TinocoLeticia Tinoco
General Manager at Good Spirits Bar & GrillGeneral Manager at Good Spirits Bar & Grill
Sergio RuizSergio Ruiz
Exterior Plasterer at Hunsaker ExteriorsExterior Plasterer at Hunsaker Exteriors