Mindy Kleinman

Work History

TransForce Inc.

06.2021 - 09.2024

Served as first point of contact for all incoming leads
Conducted thorough and detailed Teams calls to screen and pre-qualify leads for sales team
Presented and sold digital marketing packages
Streamlined lead management process by utilizing HubSpot CRM software to track interactions and maintain organized prospect and customer information.
Managed multiple LinkedIn ABM campaigns for national accounts to grow market share
Updated and maintained HubSpot CRM database daily with detailed lead information
Conducted proactive outbound follow-up and cold calls to prospects to generate new business
Increased sales leads by implementing targeted outreach strategies and personalized followups.
Enhanced client engagement with regular follow-up calls, ensuring client needs were met and identifying upsell opportunities.
Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.

Artcraft Promotional Concepts

09.2019 - 09.2020

Managed projects from procurement to completion
Supported outside sales staff by preparing quotes, researching products, and processing orders
Monitored project performance to identify areas of improvement and make adjustments.
Established effective communication among team members for enhanced collaboration and successful project completion.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
Updated Compass database with pertinent information on orders, deadlines, and shipping details

Promotional Products Company

01.2017 - 08.2019

Established, built, and managed relationships with prospects and clients to generate sales
Built long-lasting client relationships through excellent customer service and consistent followups
Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage

Shildan Group

09.2018 - 01.2019

Followed up with prospects from advertising leads and product information requests
Planned and executed events and marketing programs to increase qualified leads
Managed, updated, and maintained ACT CRM database

Camp Bow Wow

01.2013 - 08.2018

Established and built relationships with referral partners via networking to generate new business
Implemented marketing programs and sales promotions
Sold daycare, boarding packages and grooming services
Implemented and executed community events and sponsorships to increase customer retention
Planned, managed, and executed annual Adopt-A-Thon event to raise money for nonprofit foundation
Managed pre- and post-event marketing programs
Developed key account relationships for improved client retention and long-term partnerships.
Marketed and cross-promoted company services at facility and community events
Awarded Top Sales Volume for Quarter (among 150+ franchises) and 'Million Dollar Sales' Award.
Managed sales promotions and marketing strategies on major social media sites.