Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mindy Kramer

Princeton,IL

Summary

Experienced Accounts Receivable Collection Lead with a strong ability to oversee operations, optimize invoice collections, and ensure accurate financial documentation. Skilled in resolving discrepancies and improving cash flow efficiency. Demonstrated track record of enhancing overall financial processes.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Sales Coordinator

Green Thumb Industries
Chicago , Illinois
04.2024 - Current
  • Senior Accounts Receivable Bucket
  • Implemented strategy and processes to collect payments from customers
  • Coordinated cross-departmental communication to streamline sales processes and enhance customer satisfaction.
  • Resolved escalated customer issues promptly, maintaining positive relationships while addressing concerns effectively.
  • Reconciled financial discrepancies through detailed analysis of accounts and transactions.

Sales Coordinator

Green Thumb Industries
Chicago, Illinois
11.2023 - 04.2024
  • Coordinated sales efforts across teams to enhance communication and workflow efficiency.
  • Led cross-functional meetings to align sales objectives with operational capabilities, fostering collaboration.
  • Facilitated the creation of process documentation, enhancing team understanding of best practices.
  • Streamlined communication between sales teams and operations, increasing workflow efficiency.
  • Managed invoicing processes to ensure timely billing and collections.

Inventory Technician Lead

Green Thumb Industries
Oglesby, Illinois
02.2021 - 11.2023
  • Managed inventory control processes to ensure optimal stock levels and accuracy.
  • Trained and mentored two technicians on inventory management best practices.
  • Implemented process improvements to reduce discrepancies in inventory counts.
  • Managed returns process efficiently, inspecting returned items for quality control purposes and updating inventory records accordingly.
  • Enhanced customer satisfaction by ensuring accurate and timely fulfillment of orders through meticulous inventory tracking.
  • Conducted regular audits to verify accuracy of inventory records and identify variances.

Manager

Kramer’s Kitchen
Princeton, IL
01.2008 - 01.2020
  • Streamlined kitchen operations by implementing efficient workflow processes and standard operating procedures.
  • Trained and mentored twelve staff on culinary techniques, safety protocols, and customer service best practices.
  • Managed inventory levels using POS systems to ensure timely replenishment of ingredients and supplies.
  • Coordinated events and catering services, ensuring seamless execution from planning to delivery.
  • Oversaw compliance with health regulations, resulting in consistently high sanitation scores during inspections.

Lead Teacher

Learning Ladder Early Childhood Learning Center
Princeton, IL
01.2003 - 01.2008
  • Developed and implemented age-appropriate curricula to enhance child development and learning outcomes.
  • Mentored and trained student teachers on best practices in early childhood education and classroom management.
  • Collaborated with parents and guardians to address children's developmental needs and educational progress effectively.
  • Engaged in community outreach initiatives to promote the center's programs and build strong local partnerships for support.

Education

Internship - Introduction to Cannabis Production

Illinois Valley Community College
Oglesby, IL
05.2021

Associate’s Degree - Applied Science

Illinois Valley Community College
Oglesby, IL
05.1997

High School -

Princeton High School
Princeton, IL
05.1995

Skills

  • Skilled in Microsoft Office tools
  • Time management
  • Multitasking Abilities
  • Organizational skills
  • Reliability
  • Accounts receivable oversight
  • Customer service expertise
  • Effective team collaboration
  • Detail-oriented approach
  • Excellent communication
  • Critical thinking
  • Leadership development

Certification

  • HempStaff Dispensary Training Certification – December 2020
  • Cannabis Production Certificate - Illinois Valley Community College – May 2021

Timeline

Senior Sales Coordinator

Green Thumb Industries
04.2024 - Current

Sales Coordinator

Green Thumb Industries
11.2023 - 04.2024

Inventory Technician Lead

Green Thumb Industries
02.2021 - 11.2023

Manager

Kramer’s Kitchen
01.2008 - 01.2020

Lead Teacher

Learning Ladder Early Childhood Learning Center
01.2003 - 01.2008

Internship - Introduction to Cannabis Production

Illinois Valley Community College

Associate’s Degree - Applied Science

Illinois Valley Community College

High School -

Princeton High School

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