Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberlee Fontenot

Sioux City,IA

Summary

Dynamic Senior Business Support Coordinator at VIZIO with a proven track record in invoice management and conflict resolution. Successfully reduced office expenses and improved financial reporting accuracy. Adept at fostering relationships with partners while implementing strategic initiatives that enhance operational efficiency. Skilled in Microsoft Office tools and prioritizing tasks effectively.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

13
13
years of professional experience

Work History

Senior Business Support Coordinator

VIZIO
01.2017 - Current
  • Held meetings to communicate new policies and procedures to appropriate personnel.
  • Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
  • Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
  • Reduced errors in accounting and financial reporting by modifying current processes.
  • Developed monthly reports.
  • Developed strategic plans and initiatives.
  • Fostered strong rapport with clients, vendors, and stakeholders through consistent follow-up and communication.
  • Used measurements, analysis and process alternatives to arrive at best practices.
  • Oversaw process improvement initiatives.
  • Directed business processes from conceptualization through end-user delivery.
  • Managed day-to-day development issues.

Recovery Counselor

Jackson Recovery Centers
11.2012 - 11.2016
  • Maintained client confidentiality and adhered to HIPAA guidelines.
  • Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
  • Supported clients with compassionate, empathetic face-to-face counseling.
  • Documented case management activity for accurate, reliable records.
  • Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
  • Coordinated referrals for addiction services based on individual client needs and preferences.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Facilitated group and individual therapy in outpatient setting.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.

Delivery Driver

Westside Pizza
08.2012 - 06.2015
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.

Education

Behavioral Sciences

Bellevue University
Bellevue, NE

Skills

  • Invoice management
  • Skilled in Microsoft Office tools
  • Document organization
  • Sales coordination
  • Account reconciliation expertise
  • Proficient in conflict management
  • Logistics management
  • Prioritization and scheduling
  • Contract analysis
  • Financial analysis
  • Prioritizing tasks effectively
  • Proficient in negotiation techniques

Timeline

Senior Business Support Coordinator

VIZIO
01.2017 - Current

Recovery Counselor

Jackson Recovery Centers
11.2012 - 11.2016

Delivery Driver

Westside Pizza
08.2012 - 06.2015

Behavioral Sciences

Bellevue University
Kimberlee Fontenot