Summary
Overview
Work History
Skills
Timeline
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Mindy Mackenzie

Scottsdale,AZ

Summary

Highly focused and detail-oriented Human Resources and Marketing Manager with an exceptional record of client service and employee management. Excel at developing and utilizing business relations to generate new and existing business. Proficient at working independently as well as managing multiple teams. Committed to deliver quality service and product.

Overview

11
11
years of professional experience

Work History

Human Resources

Formula Wellness
Dallas, TX
01.2021 - Current
  • Managed Payroll and Benefits Integration: Oversaw the integration of payroll and benefits for acquisitions, proactively identifying and resolving potential issues or discrepancies to ensure the best outcomes for employees during the transition.
  • HR Management for Team of 80+ Employees: Oversaw all HR functions including payroll processing, employee benefits administration, documentation management, interviewing, onboarding, training, and policy enforcement. Ensured efficient operations and compliance with company policies and procedures.
  • Event Planning: Organized and coordinated company parties and events, managing all aspects from budgeting and venue selection to logistics and entertainment, enhancing team morale and fostering a positive company culture.

Marketing Manager / Patient Care Coordinator

Formula Wellness
Dallas, TX
01.2018 - 01.2021
  • Website Redevelopment: Collaborated with website developers to continuously update and improve the company website, enhancing user experience and functionality.
  • Marketing Collateral Development: Worked closely with graphic designers to create compelling marketing materials, ensuring brand consistency and effective communication.
  • Vendor Relationship Management: Managed relationships with digital and print vendors, negotiating contracts and ensuring timely delivery of high-quality materials.
  • Social Media Management: Oversaw all activities performed by the social media marketing agency, ensuring alignment with brand strategy and achieving engagement goals.

Founder/Operator

Cultured Beauty Box
Dallas, TX
02.2016 - 11.2017
  • Vendor Negotiations: Successfully negotiated prices with vendors to maximize profitability.
  • Product Curation: Curated a selection of new products each month that met company standards and budget.
  • Marketing Collaboration: Worked closely with a social media marketing agency to develop social media marketing and enhance brand awareness.
  • Website Management: Maintained and updated the company website monthly, ensuring up-to-date content and a smooth user experience.
  • Brand Ambassador Relations: Cultivated and managed relationships with brand ambassadors to promote and endorse products.
  • Order Fulfillment: Personally packaged and shipped all customer orders, ensuring accuracy and timely delivery.
  • Customer Service: Answered customer inquiries and resolved complaints, providing excellent service and maintaining customer satisfaction.

Sales and Marketing Direcor

Global Molecular Labs
Dallas, TX
07.2013 - 11.2015
  • Hiring and Management: Recruited and managed a team of account managers.
  • Primary Contact: Served as the main point of contact for over 30 high-volume sales teams.
  • Software Training and Support: Provided training and support on LIS/EMR software to customer service teams.
  • Relationship Building: Established and maintained strong relationships with laboratories, clinics and physician’s offices to facilitate smooth operations.
  • Marketing Material Creation: Designed, produced, and ordered all marketing materials.
  • Educational Materials: Created training materials to educate nurses and sales teams on proper specimen collection and submission procedures.
  • Process Implementation: Assisted physicians and nurses in integrating new processes into their practices.

Skills

  • Excellent interpersonal, communication, and leadership skills
  • Ability to manage multiple projects and meet multiple deadlines
  • Highly trustworthy, ethical, and accountable
  • Confident and poised in interaction with all ages and levels of individuals
  • Ability to take initiative and develop processes independently
  • Fully committed to providing the highest possible standard of customer service

Timeline

Human Resources

Formula Wellness
01.2021 - Current

Marketing Manager / Patient Care Coordinator

Formula Wellness
01.2018 - 01.2021

Founder/Operator

Cultured Beauty Box
02.2016 - 11.2017

Sales and Marketing Direcor

Global Molecular Labs
07.2013 - 11.2015

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Mindy Mackenzie