Mindy Millhouse
Wasilla,AK
Summary
Creative leader experienced in interior design and daily business management. Recognized for strong organizational skills and effective problem-solving abilities, ready to leverage expertise to drive operational success and deliver exceptional customer service.
Overview
15
15
years of professional experience
Work History
Owner/Operator
AKGLD 2 LLC
Anchorage , AK
01.2016 - Current
- Trained staff on customer service best practices and menu offerings.
- Maintained cleanliness and organization of workspace and equipment.
- Assisted customers with orders, providing recommendations and support.
- Handled cash register operations, processing transactions accurately.
- Developed schedules for staff to ensure adequate coverage during shifts.
- Ordered supplies and inventory, managing stock levels effectively.
- Promoted special promotions through social media to engage customers.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
Instructor
Trendsetters School of Beauty
Anchorage, Alaska
06.2011 - 06.2016
- Designed engaging lesson plans for diverse student groups.
- Implemented innovative teaching techniques to enhance student learning.
- Conducted lectures, demonstrations and group activities in order to enhance learning experience.
- Adapted teaching methods based on the physical, emotional and intellectual capabilities of students.
- Attended meetings, training and activities to enhance skills and credentials.
- Encouraged students' critical thinking skills by facilitating classroom discussions.
Hairstylist
Trendsetters Diamond Center
Anchorage, Alaska
06.2010 - 06.2016
- Performed haircuts, coloring, and styling using industry-standard techniques.
- Collaborated with team members to share best practices and techniques.
- Stayed updated on current trends through ongoing education and training sessions.
- Developed relationships with new clients through referrals from existing customers.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
Education
Into To Interior Design - Interior Design
RMCAD
Denver, CO01-2020
Master Colorist - Haircolor
Goldwell Hair Academy
Santa Monica, CA06-2017
Hairstylist - Hairdressing
Trendsetters School of Beauty
Anchorage, AK06-2010
High School Diploma -
Las Plumas High School
Oroville, CA06-2006
Skills
- Interior design
- Color theory
- Self-motivation and discipline
- Inventory management
- Business planning
- Staff training and development
- Human resources oversight
- Customer service
- Staff training
Timeline
Owner/Operator
AKGLD 2 LLC
01.2016 - Current
Instructor
Trendsetters School of Beauty
06.2011 - 06.2016
Hairstylist
Trendsetters Diamond Center
06.2010 - 06.2016
Into To Interior Design - Interior Design
RMCAD
Master Colorist - Haircolor
Goldwell Hair Academy
Hairstylist - Hairdressing
Trendsetters School of Beauty
High School Diploma -
Las Plumas High School