Mindy Pine
Eagan,MN
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Freelancing Specialist
Self Employed Services
09.2022 - Current
- Assist various clients with intersectional problems related to wellness, spiritual health and overall wellbeing
- Research in Psychology, Spiritual Practices and Holistic Medicine for dynamic solutions
- Knowledge in Somatic Therapy, Herbal Medicine, Trauma Healing, and Interpersonal Relationships
- Maintain confidentiality and adapt with each client with an empathetic and professional approach.
- Self taught and self motivated in research
Patient Access Representative
M Health Fairview-Southdale
10.2021 - 10.2022
- Verify personal information relevant to Identity, Contact and Insurance for Patient Check-In
- Perform Administrative Duties including printing off and explaining release forms
- Process insurance verifications, maintain accuracy and compliance with healthcare regulations.
- Maintain correct Data and Files on Patients
- Provide Customer Service while clarifying Hospital Procedure and HIPPA
- Effective Deescalation Skills
- Collaborate with clinical teams to ensure success regarding patient needs.
Office Support Assistant
Dakota County Community Development Agency
03.2016 - 06.2020
- Perform data entry of client information
- Assist clients with completion of paperwork
- Greet clients and public and refer to appropriate staff member
- Perform administrative duties including filing, copying, processing paperwork, and delivery of mail
- Answer phone calls and direct callers to appropriate staff for assistance
- Assist with projects to ensure efficiency of processing paperwork
- Deescalation for clients that are in crisis
Homeless Youth Peer Representative/Advocate
The Link
05.2010 - 09.2015
- Speaker at multiple events on my own homeless experience
- Assist in multiple different projects in community efforts.
- Training in addressing multiple factors of youth homelessness.
- Organize and sort donations for C.O.R.E. Drop In Center
- Assist in hiring process for C.O.R.E. Drop In Center staff
Dance Teacher's Assistant Internship
Heavenly Moves School of Dance
09.2004 - 06.2005
- Assist in delivering engaging dance lessons to students of various age groups
- Foster a positive classroom environment, encourage student participation and collaboration.
- Provide individualized support to students, address diverse learning needs and styles.
- Demonstrate proper technique for various dance styles, enabling students to emulate correct form effectively.
- Support students with special needs, adapt lesson plans to ensure inclusivity and equal opportunity for success.
- Promote physical fitness and healthy habits through daily warm-up exercises and proper stretching techniques before each class session.
- Increase student understanding of dance terminology through consistent reinforcement during lessons.
Education
Associate in Arts (AA) - General Studies
Normandale Community College
Bloomington, MN06.2015
Associates in Fine Arts (AFA) - Creative Writing
Normandale Community College
Bloomington, MN06.2015
Skills
- Proficient in independent and team-based tasks
- Strong organizational skills
- Clear and concise messaging
- Proficient in Microsoft Office Suite and data entry
- Community engagement with a positive approach
- Emotional regulation expertise
- Health insurance verification expertise
- Experienced in office management
- Medical Terminology
- Analytical thinking
- Microsoft Access
Certification
- Recognizing Medical Emergencies Trainings - September 2021-2022
- Cultural Competency Trainings- September 2021-2022
- Emotional Intelligence and Deescalation Trainings 2021-2022
Timeline
Freelancing Specialist
Self Employed Services
09.2022 - Current
Patient Access Representative
M Health Fairview-Southdale
10.2021 - 10.2022
Office Support Assistant
Dakota County Community Development Agency
03.2016 - 06.2020
Homeless Youth Peer Representative/Advocate
The Link
05.2010 - 09.2015
Dance Teacher's Assistant Internship
Heavenly Moves School of Dance
09.2004 - 06.2005
Associates in Fine Arts (AFA) - Creative Writing
Normandale Community College
Associate in Arts (AA) - General Studies
Normandale Community College
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