Mindy Simpkins
Merritt Island
Summary
Versatile professional bringing 20 years of experience managing client schedules, maintaining confidential records and overseeing facility operations. Highly organized and adaptable, with a strong history of executing administrative tasks, processing payments and delivering exceptional service. Eager to contribute operational expertise and time-management skills to a dynamic administrative team.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Massage Therapist
Wellness WORx Massage
Bozeman, MT
06.2023 - 06.2026
- Delivered personalized massage therapy sessions utilizing Swedish, deep tissue, and sports techniques.
- Assessed clients' needs through thorough consultations to recommend appropriate treatment plans.
- Maintained a clean and organized workspace to ensure a safe, welcoming environment for clients.
- Collaborated with wellness team to develop holistic approaches enhancing overall client health and satisfaction.
Custodian
Manhattan Elementary School
Manhattan, MT
09.2022 - 06.2023
- Maintained cleanliness and organization of classrooms, hallways, and restrooms.
- Operated cleaning equipment including floor buffers, vacuums, and scrubbers efficiently.
- Conducted regular inspections to ensure adherence to health and safety standards.
- Collaborated with school staff to develop effective cleaning schedules and routines.
Evening Custodian
Gallatin High School
Bozeman, MT
10.2021 - 09.2022
- Maintained cleanliness and sanitation of school facilities during evening shifts.
- Operated cleaning equipment and tools to ensure efficient workspace upkeep.
- Monitored inventory levels of cleaning supplies, reordering as necessary.
- Collaborated with staff to address immediate cleaning needs and concerns.
- Implemented safety protocols for chemical handling and equipment usage.
Massage Therapist
Chico Day Spa
Pray, MT
12.2007 - 10.2021
- Educated clients on self-care practices and post-treatment follow-ups to promote long-term wellness.
- Adapted techniques based on client feedback, ensuring tailored experiences that meet individual preferences.
- Implemented efficient scheduling practices, optimizing appointment flow and reducing wait times for clients.
- Mentored new staff in massage techniques and best practices to uphold service quality standards across the team.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Ranch Management/Caretaker
Jonathan Foot Ranch
Livingston, MT
06.2014 - 01.2016
- Oversaw daily care routines for animals, ensuring health and safety standards were maintained.
- Developed and implemented feeding schedules, optimizing nutrition for livestock.
- Monitored animal behavior, identifying signs of distress or illness for timely intervention.
- Maintained facilities by performing repairs and routine maintenance to ensure optimal living conditions.
Barista
Coffee Creek
Livingston, MT
10.2003 - 08.2014
- Prepared high-quality coffee beverages following standardized recipes and techniques.
- Trained new staff on operational procedures and customer service best practices.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Assisted in inventory management, tracking stock levels, and placing orders as needed.
- Monitored equipment performance and performed minor maintenance to ensure optimal functionality.
House and Pet Sitter
Mindy Simpkins
Livingston, MT
06.2002 - 06.2014
- Provided exceptional care for various pets, ensuring their safety and well-being during owner absences.
- Managed household tasks, including mail collection, plant care, and home security checks.
- Developed personalized routines for each pet to maintain comfort and reduce anxiety in unfamiliar environments.
- Communicated effectively with pet owners regarding daily activities and any concerns during sitting assignments.
Massage Therapist
Whispering Willow Spa
Anaconda, MT
09.2010 - 04.2012
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Waitress
Crazy Mountain Ranch
Clyde Park, MT
01.2003 - 09.2007
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Trained new staff on menu knowledge and service protocols.
- Coordinated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
Bank Teller
Bank of the Rockies
Livingston, MT
11.2005 - 04.2006
- Processed customer transactions efficiently, ensuring accuracy in deposits and withdrawals.
- Assisted clients with account inquiries, providing exceptional customer service and support.
- Maintained cash drawer integrity through careful balancing and reconciliation practices.
- Trained new tellers on operational procedures and customer engagement strategies.
Retail Sales Associate Cashier
Corral West Ranchwear
Livingston, MT
09.2002 - 10.2003
- Provided exceptional customer service to enhance shopping experience and foster repeat business.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling and balance.
- Maintained product displays, ensuring merchandise was organized and visually appealing to customers.
- Assisted in inventory management by restocking shelves and conducting regular stock checks for accuracy.
Assembly Line
Bell Incorporated
Sioux Falls, SD
05.2001 - 08.2002
- Increased production efficiency by implementing new assembly line techniques and procedures.
- Assisted in training new hires on assembly line processes, ensuring they were well-prepared for success in their roles.
- Optimized assembly line layouts, reducing bottlenecks and increasing throughput rates.
- Increased assembly line efficiency by implementing new processes and streamlining workflow.
Ranch Hand
Cotton Wood Stables
Sioux Falls, SD
08.1996 - 07.2001
- Managed daily feeding and care of horses, ensuring optimal health and well-being.
- Operated and maintained farm equipment for efficient operations and safety compliance.
- Assisted in training new staff on best practices in animal handling and ranch protocols.
- Monitored livestock conditions, reporting any health concerns to management promptly.
Childcare
YWCA
Sioux Falls, SD
07.2000 - 05.2001
- Adhered to state licensing regulations regarding childcare practices while maintaining up-to-date certifications in CPR/First Aid training courses.
- Developed strategies to handle emergency situations calmly and effectively while maintaining childcare standards.
- Assisted with childcare duties, including homework help, transportation to activities, and maintaining a safe play area.
- Participated in ongoing professional development opportunities, broadening knowledge base and staying current on best practices within the childcare industry.
Shift Leader
Pizza Hut
Sioux Falls, SD
08.1998 - 05.2001
- Supervised daily operations to ensure high-quality service and product delivery.
- Trained and mentored team members to enhance performance and efficiency.
- Managed inventory levels to reduce waste and optimize resource allocation.
- Coordinated shift schedules to maintain adequate staffing during peak hours.
- Monitored food safety standards and ensured compliance with health regulations.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Education
High School Diploma -
Lincoln High School
Sioux Falls, SD05-2000
Massage Therapy - Science in Massage Therapy
Health Works Institute
Bozeman, MT11-2007
Skills
- Professionalism and ethics
- Customer Service
- Detail-Oriented
- Communication
- Client Confidentiality
- Active Listener
- Time Management
- Teamwork
- Problem-Solving
- Leadership
- Management
- Interpersonal
Certification
- LMT - Licensed Massage Therapist
License Number: LMT-LMT-LIC-1915
- Licensed Code of Ethics - February 4, 2001
- Licensed Cupping Therapy - June 1, 2011
- Licensed Sports Massage - February 24, 2014
- Licensed Stone Massage - December 28,2018
- Montana Licensed Massage Therapists must complete 12 (CE) hours every two years on massage therapy knowledge, skills, business practices or ethical standards.
Timeline
Massage Therapist
Wellness WORx Massage
06.2023 - 06.2026
Custodian
Manhattan Elementary School
09.2022 - 06.2023
Evening Custodian
Gallatin High School
10.2021 - 09.2022
Ranch Management/Caretaker
Jonathan Foot Ranch
06.2014 - 01.2016
Massage Therapist
Whispering Willow Spa
09.2010 - 04.2012
Massage Therapist
Chico Day Spa
12.2007 - 10.2021
Bank Teller
Bank of the Rockies
11.2005 - 04.2006
Barista
Coffee Creek
10.2003 - 08.2014
Waitress
Crazy Mountain Ranch
01.2003 - 09.2007
Retail Sales Associate Cashier
Corral West Ranchwear
09.2002 - 10.2003
House and Pet Sitter
Mindy Simpkins
06.2002 - 06.2014
Assembly Line
Bell Incorporated
05.2001 - 08.2002
Childcare
YWCA
07.2000 - 05.2001
Shift Leader
Pizza Hut
08.1998 - 05.2001
Ranch Hand
Cotton Wood Stables
08.1996 - 07.2001
Massage Therapy - Science in Massage Therapy
Health Works Institute
High School Diploma -
Lincoln High School