Mindy Stiles

Sales Specialist and promotional events leader. This entailed one on one and/or group customer skin care trainings targeting the clients needs and concerns. I also was responsible as a team leader to train other freelancers product knowledge and routine service events, such as spa or special make-application appointments.

• Trained staff on strategies for regularly surpassing sales goals.
• Evaluated customer skin to determine unique conditions and skin type.
• Offered complementary makeup consultations to individuals to promote key product lines.
• Fostered clean and sanitary work environment to protect customers and staff from infection.
• Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
• Capitalized on upselling opportunities for additional products and services to increase sales numbers.
• Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
• Kept counter and display areas in clean and neat fashion.
• Showed customers how to apply makeup and other products to achieve desired looks.
• Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
• Applied makeup to clientele to cover imperfections and create new looks.
• Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
• Provided makeup services for weddings, proms and other special events.
• Recommended appropriate products to meet customers' individual needs.
• Implemented changes based on feedback from clients regarding product features or services provided.
• Participated in meetings with clients to discuss their needs and objectives.
• Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
• Assisted customers in feeling relaxed and comfortable with the process.
• Displayed merchandise to present visually appealing arrangements that drive sales.
• Kept notes listing preferences and services provided to clients for quick reference.
• Applied makeup to achieve desired day-to-day and special event looks.
• Sold products and services to maintain daily sales goal of $[Amount].
• Greeted customers to determine wants or needs.
• Cleaned shelves, counters and tables to maintain organized store.
• Answered store and merchandise questions and led customers to wanted items.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Organized store by returning merchandise to proper areas and restocked displays.
• Recommended merchandise to customers based on needs and preferences.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Recommended, selected and located merchandise based on customer desires.
• Described merchandise and explained use, operation and care.
• Placed special orders or called other stores to find desired items.
• Ticketed, arranged and displayed merchandise to promote sales.
• Bagged or packaged purchases and wrapped gifts.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Prepared merchandise for purchase or rental.

• Drove substantial sales through suggestive selling and by promoting add-on purchases.
• Listened to customer needs to identify and recommend best products and services.
• Identified customer needs by asking questions and advising on best solutions.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Greeted and assisted customers to foster positive experiences.
• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
• Drove sales of company products and services by meeting with customers using strategic and organized approach.
• Operated register, handled cash and processed credit card transactions.
• Maximized sales by keeping areas tidy, fully stocked and correctly priced.
• Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
• Replenished and arranged items to maintain appearance.
• Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
• Reset store displays for special events and seasonal merchandise changes.
• Recognized security risks to properly handle situations.
• Increased profitability and revenue by generating $[Amount] in sales.
• Analyzed sales space capacities based on system parameters, securing high stock availability.
• Recruited, hired and trained new hires to optimize profitability.
• Posed as models for advertising, artistic creation and display of goods.
• Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales by [Number]%.