Mindy Thomas
Hyrum
Summary
Experienced in optimizing business procedures in all operational areas to support growth, profitability, and efficiency objectives. Achievement-oriented and proactive manager with a disciplined mentality.
History of keeping operations efficient and compliant. Proficient in safety, security, and confidentiality procedures. Hardworking operations leader with an ethical and diligent approach.
Overview
6
6
years of professional experience
1993
1993
years of post-secondary education
Work History
Branch Operations Manager Assistant
Cache Valley Bank
Hyrum
09.2021 - Current
- Coordinated daily branch operations to ensure smooth workflow and efficiency.
- Managed staff schedules and assignments to optimize resource allocation.
- Assisted in training new employees on company policies and procedures.
Customer Service Representative
Cache Valley Bank
09.2020 - 09.2021
- Assisted customers with account inquiries and transaction processing.
- Resolved customer complaints through effective communication and problem-solving skills.
- Educated clients on bank products and services to enhance their banking experience.
Teller
Cache Valley Bank
07.2019 - 09.2020
- Processed customer transactions efficiently and accurately at Cache Valley Bank.
- Assisted customers with account inquiries and provided excellent service.
- Maintained cash drawer integrity through regular balance checks and audits.
Education
Budge Clinic Medical Training
Logan, UT 01.2005 - 07.2005
Malad High School
Malad City, IDSkills
- Head Teller
- Balance ATM
- Balance Vault
- Order money for branch
- Open new accounts
- Prepares wires
- Orders debit card and Checks
Timeline
Branch Operations Manager Assistant
Cache Valley Bank
09.2021 - Current
Customer Service Representative
Cache Valley Bank
09.2020 - 09.2021
Teller
Cache Valley Bank
07.2019 - 09.2020
Budge Clinic Medical Training
01.2005 - 07.2005
Malad High School
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