Keep vehicles and tools in good repair and working order
Meet department task expectations
Parks and Recreation
Ready To Work - Boulder, CO
06.2020 - 01.2021
Maintenance and preparation of fields
Mowing, weeding, tilling, raking and other manual tasks
Manual labor including lifting materials and working in adverse weather conditions
Maintain clean environment including litter pick-up and disposal
Operate equipment such as weed whackers
Crew Member/Cashier
McDonald's - Greeley, CO
05.2017 - 09.2019
Welcomed customers and helped determine their orders
Processed customer orders and recorded them into restaurant data base
Ensured all orders were delivered to customers in a timely manner
Accepted cash and returned correct change
Tallied money in cash drawer at the beginning and end of each work shift
Placed food orders in appropriate food bags and boxes
Responded to customers inquires, issued receipts and recorded customers suggestions
Customer Service Representative
IBM/Apple - Boulder, CO
01.2014 - 04.2017
Managed large amounts of inbound calls in a timely manner
Followed communication (scripts) when handling different topics
Identify customer needs, clarified information, researched every issue and provided solutions and/or alternatives
Seized opportunities to up-sale products when they arise
Built sustainable relationships and engaged customers by taking the extra mile
Frequently attended educational seminars that improved knowledge and performance level
Commercial Cleaner
Bee Clean - Boulder, CO
06.2011 - 11.2013
Dusted furniture, equipment, partitions, walls, etc.
Cleaned and disinfected sinks, counter tops, floors, toilets, mirrors, tables, chairs, refrigerators, microwaves, restrooms, and breakrooms
Replenished supplies in restrooms, breakrooms and kitchens
Swept, mopped, vacuum, and/or hand scrubbed floors using brooms, mops and vacuum cleaners
Emptied trash cans and recyclables into disposable areas
Scheduled and coordinated work for crew members
Assigned and reviewed the work of crew members
Education
College in Cosmetology -
Cheeks International Academy of Beauty Culture
Greeley, CO
09.2009
High school diploma in GED -
Aims Community College
Greeley, CO
01.2002
Skills
Assembly (2 years)
Warehouse Experience (2 years)
Microsoft Outlook (5 years)
Cash Handling (8 years)
Shipping And Receiving (2 years)
Packaging
Cashiering (8 years)
Organizational Skills
Meal Preparation
Food Preparation
Cleaning Experience
Manufacturing
Food handling
Food Safety
Food Service
Cooking
Kitchen Experience
Commercial Cleaning
Restaurant experience
Shift Management
Lawn Care
Landscape Maintenance
Tree Trimming
Mowing
Groundskeeping
Snow Plowing
Tree Care
Assessments
Basic maintenance and repair, Highly Proficient, 01/01/21, Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Customer service, Highly Proficient, 12/01/20, Identifying and resolving common customer issues
Call center customer service, Highly Proficient, 12/01/20, Applying customer service skills in a call center setting