Minerva Rivera
Brooklyn,NY
Summary
Compassionate Home Care Provider skilled in client advocacy and effective communication. Committed to enhancing client well-being through personalized support and streamlined service navigation.
Overview
14
14
years of professional experience
Work History
Home Care Provider
Signature Care NY
Brooklyn, NY
02.2020 - 11.2025
- Facilitated daily living activities and personal care for clients.
- Ensured cleanliness and safety of client environments at all times.
- Communicated with clients to assess needs and preferences effectively.
- Coordinated appointments with healthcare providers for improved access to services.
Intake Navigator
Interborough Developmental Consultation Center (ID
Brooklyn, New York
08.2016 - 10.2018
- Conducted initial assessments to gather client information and needs.
- Coordinated communication between clients and service providers.
- Managed documentation to ensure compliance with organizational policies.
- Organized intake processes to streamline client service delivery.
Community Outreach Specialist
After Hour Project Inc.,
Brooklyn, New York
12.2013 - 01.2016
- Conducted needs assessments to identify gaps in community services and resources.
- Collaborated with local organizations to promote health and wellness initiatives.
- Transported clients to job interviews, medical appointments and mental health visits to meet basic needs.
- Prepared referrals for support services and resources to assist consumers in obtaining self-sufficiency.
Bilingual Community Outreach Worker
Citywide Harm reduction,
The Bronx, New York
04.2012 - 10.2013
- Engaged with community members to promote awareness of available support services.
- Conducted needs assessments to identify gaps in community health and social services.
- Developed informational materials tailored for diverse community audiences and languages.
- Assisted clients in navigating healthcare systems and accessing necessary resources.
Education
Turning Point Education Center
Brooklyn, NYSkills
- Daily living assistance
- Client assessment
- Health coordination
- Safety compliance
- Service navigation
- Case management
- Community outreach
- Interpersonal skills
- Team collaboration
- Patient advocacy
- Relationship building
- Patient transportation
- Patient assistance
- Home safety assessments
- Medical appointment coordination
- Emotional support
- Case management experience
- Housekeeping tasks
- Personal hygiene support
- Meal preparation
- Housekeeping
- Preventive care monitoring
- Patient care
- Progress documentation
Languages
English
Professional
Spanish
Professional
Timeline
Home Care Provider
Signature Care NY
02.2020 - 11.2025
Intake Navigator
Interborough Developmental Consultation Center (ID
08.2016 - 10.2018
Community Outreach Specialist
After Hour Project Inc.,
12.2013 - 01.2016
Bilingual Community Outreach Worker
Citywide Harm reduction,
04.2012 - 10.2013
Turning Point Education Center