MINETTA TOLLIVER
Blue Island,Illinois
Summary
Compassionate Registered Nurse skilled in healthcare assessment, care coordination, and case management. Expertise in developing comprehensive care plans, ensuring continuity of care, and fostering collaboration among interdisciplinary teams. Known for effective communication with patients and families, along with strong organizational abilities and a commitment to delivering quality care.
Overview
25
25
years of professional experience
Work History
Integrated Transitional Healthcare RN Assessor Car
AgeOptions
Oak Park, Illinois
11.2021 - Current
- Conducted community and healthcare assessments to identify individual needs, strengths, risks, and support requirements.
- Managed case coordination with members, families, caregivers, and interdisciplinary healthcare teams to ensure continuity of care.
- Participated in comprehensive care planning (CSP) and worked with care plan team to coordinate appropriate services and supports.
- Supported transitions from skilled nursing settings to community-based services by identifying needs, arranging follow-up, and communicating with care partners.
- Managed multiple cases and priorities, monitored progress, and communicated with team members to support appropriate services and ongoing care.
- Recorded assessments, care plans, contacts, follow-up, and changes in needs accurately while adhering to privacy, safety, and quality standards.
RN Nursing Supervisor
Solid Source Healthcare Resources
Chicago, Illinois
04.2016 - Current
- Coordinated staff assignments and daily workflows to ensure organized, timely operations and enhance patient care.
- Communicated with medical teams and coordinated medication schedules, promoting safety and minimizing errors.
- Utilized clinical judgment and professional communication to address patient and family concerns, fostering a supportive care environment.
- Maintain patient and staff records in accordance with HIPAA and quality requirements.
RN Case Manager
Providence Life Services
Tinley Park, Illinois
08.2018 - 03.2020
- Coordinated consultations, therapies, and services while facilitating communication between patients and providers to enhance care delivery.
- Organized assessments, appointments, and care plans to align with individual needs and timelines, ensuring personalized patient care.
- Updated records promptly to maintain accuracy and support continuity of care, ensuring compliance with regulations.
Supervising Charge Nurse / Interim Director of Nursing
Mercy Circle
Chicago, Illinois
04.2015 - 05.2018
- Managed urgent care situations, prioritizing safety and compliance with established procedures.
- Worked with hospital administration and physician leaders to implement procedures and improve workflows.
- Coordinated scheduling and administrative tasks, ensuring accurate payroll and efficient employee processes.
- Facilitated safety meetings to enhance staff adherence to established protocols.
Assistant Director of Nursing
Westmont Nursing and Rehabilitation
Westmont, Illinois
08.2011 - 02.2014
- Facilitated hiring, onboarding, and training to enhance team communication and integration.
- Evaluated patient status with staff, provided performance coaching, and addressed workplace concerns.
- Conducted record audits for accuracy and compliance with care standards.
Additional Nursing Leadership Experience
Bell-Haven Nursing & Rehab; Care Centers Inc. Long Term Care Facilities
Chicago and Palos Park, Illinois
11.2001 - 08.2011
- Coordinated nursing staff across departments to ensure optimal patient care delivery.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
RN to Bachelor of Science - Nursing
University of Phoenix
Phoenix, AZ01-2021
Train-the-Trainer Certificate - Nursing Assistant Programs
Lewis & Clark Community College
East Alton, Illinois01-2020
Associate of Applied Science - Nursing
Kennedy-King College
Chicago, Illinois01-2005
Practical Nursing -
Dawson Technical
Chicago, Illinois01-1996
High School Diploma -
Dunbar High School
Chicago, Illinois01-1983
Skills
- Community-based and clinical assessments
- Comprehensive Care Planning (CSP)
- Case management and care coordination
- Continuity of care and transition support
- Interdisciplinary team collaboration
- Clinical documentation
- Documentation, follow-up, and record accuracy
- Electronic medical records (EMR)
- Electronic medical records and recordkeeping
- Electronic recordkeeping
- Clinical judgment, safety, and confidentiality
- Caseload prioritization and workflow management
- Healthcare operations and nursing leadership
- Member, family, and provider communication
Personal Information
Title: CARE MANAGER | RN ASSESSMENT | COMMUNITY CARE COORDINATION
COMMUNITY & VOLUNTEER LEADERSHIP
- South Holland Jets, Youth Cheer Director/Coach, — 19 years
- Dazzling Diamonds Cheer Youth Organization, Executive Director,Serve on Board of Directors,Volunteer Head Coach and 10 years currently active
- Illinois Cheerleading Association, Former Vice President, Current Region Two Coach Manager,
- Member of Sigma Gamma Rho Sorority, Inc.,
- Greater Chicago Food Depository, Volunteer,
TRAINING
- HIPAA training
- OSHA training
- BASIC Life Support CPR Provider
Timeline
Integrated Transitional Healthcare RN Assessor Car
AgeOptions
11.2021 - Current
RN Case Manager
Providence Life Services
08.2018 - 03.2020
RN Nursing Supervisor
Solid Source Healthcare Resources
04.2016 - Current
Supervising Charge Nurse / Interim Director of Nursing
Mercy Circle
04.2015 - 05.2018
Assistant Director of Nursing
Westmont Nursing and Rehabilitation
08.2011 - 02.2014
Additional Nursing Leadership Experience
Bell-Haven Nursing & Rehab; Care Centers Inc. Long Term Care Facilities
11.2001 - 08.2011
RN to Bachelor of Science - Nursing
University of Phoenix
Train-the-Trainer Certificate - Nursing Assistant Programs
Lewis & Clark Community College
Associate of Applied Science - Nursing
Kennedy-King College
Practical Nursing -
Dawson Technical
High School Diploma -
Dunbar High School