MING KO

Adept at delivering training and closely mentoring junior team members to optimize knowledge and performance. Fluent in Mandarin and English. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Peace Officer position. Ready to help the team achieve its goals.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

• Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

• Federal Aviation Association, 416430, Airframe and Powerplant
• Airframe Training, Knowledge of the Cockpit instrument, Troubleshooting Electrical components, Knowledge of the Electrical Schematic, the Basic System Work
• Powerplant Training, Overhaul Reciprocating Engine, Repair the Propeller, Understand Turbine Engine and Federal Aviation Association Regulation